About Siena AI
Transforming customer service with AI empathy
Key Highlights
- $4.7 million in seed funding to enhance product development
- Headquartered in SoMa, San Francisco, CA
- Handles over 80% of customer service interactions
- Supports clients in reducing customer support costs significantly
Siena is an AI-powered customer service platform headquartered in SoMa, San Francisco, CA, focused on automating customer interactions with a brand's voice and empathy. With $4.7 million in seed funding, Siena aims to enhance customer experiences for commerce businesses by handling over 80% of routi...
🎁 Benefits
Siena offers flexible remote work options, unlimited PTO with a minimum of 15 days off per year, stock options, flexible working hours, and a growth s...
🌟 Culture
Siena emphasizes the importance of customer service in commerce, fostering a culture that prioritizes innovation in automating customer interactions w...
Overview
Siena AI is hiring an Account Executive to drive growth by closing high-value enterprise deals and bringing AI-driven automation to top brands. This role requires experience in enterprise customer experience sales.
Job Description
Who you are
You are an experienced sales professional with a proven track record in closing high-value enterprise deals. You thrive in prospecting and navigating complex sales cycles, turning cold leads into long-term partnerships. Your background in enterprise customer experience or AI-driven automation positions you well to contribute to Siena's growth.
You possess strong communication skills and the ability to build relationships with clients, understanding their needs and how Siena's solutions can meet them. You are motivated by the challenge of selling innovative technology and are excited about the opportunity to shape the future of customer interactions.
What you'll do
As an Account Executive at Siena AI, you will be on the front lines of the company's growth strategy. Your primary responsibility will be to close high-value enterprise deals, leveraging your expertise in customer experience and AI-driven automation. You will engage with potential clients, understand their unique challenges, and demonstrate how Siena's solutions can transform their customer interactions.
You will work closely with the marketing and product teams to align sales strategies with product offerings, ensuring that you can effectively communicate the value of Siena's technology to prospective clients. Your role will involve managing the entire sales cycle, from initial outreach to contract negotiation and closing.
In addition to closing deals, you will also be responsible for maintaining relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling additional services. You will contribute to the development of sales strategies and tactics that drive revenue growth and enhance Siena's market presence.
What we offer
Siena AI offers a dynamic work environment where every team member has the opportunity to make a significant impact. You will be part of a small, distributed team that values collaboration and innovation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming how businesses connect with their customers through AI-driven solutions.
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