Account Manager • Mid-Level

Who you are

As an Account Manager at Skello, you have a strategic mindset and a passion for customer satisfaction. You understand the importance of nurturing client relationships and driving revenue growth after the sale of a solution. Your experience in account management equips you with the skills to engage with clients effectively and ensure their needs are met. You thrive in a collaborative environment and are committed to helping teams succeed. You are proactive in identifying opportunities for upselling and cross-selling, ensuring that clients receive maximum value from Skello's offerings.

You possess excellent communication skills, allowing you to articulate the benefits of Skello's HR solutions to clients clearly. Your ability to analyze client feedback and market trends helps you contribute to the continuous improvement of the product. You are comfortable working with diverse teams and understand the dynamics of sales and customer success. You are driven by results and are eager to contribute to Skello's mission of becoming the leading HR solution for field teams in Europe.

What you'll do

In your role as Account Manager, you will be at the intersection of sales and customer satisfaction, focusing on developing revenue growth after the sale of Skello's HR solution. You will engage with existing clients to understand their needs and ensure they are satisfied with the product. Your responsibilities will include identifying opportunities for upselling and cross-selling, as well as collaborating with the sales team to strategize on client engagement. You will analyze client feedback and market trends to provide insights that contribute to product development and improvement.

You will also be responsible for maintaining strong relationships with clients, ensuring they receive the support they need to maximize the value of Skello's solutions. You will work closely with cross-functional teams to address any client concerns and facilitate smooth communication between departments. Your role will involve regular check-ins with clients to assess their satisfaction and identify areas for improvement. You will play a key role in driving customer loyalty and retention, contributing to Skello's overall growth and success.

What we offer

At Skello, we offer a dynamic work environment where you can thrive and grow. You will be part of a team that values collaboration and innovation, working towards a common goal of enhancing the lives of field teams across Europe. We provide competitive compensation and benefits, including opportunities for professional development and growth within the company. Our culture is built on mutual support and a commitment to excellence, ensuring that every team member feels valued and empowered to contribute.

Join us at Skello and be part of a mission-driven company that is making a difference in the HR landscape. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.