Solutions Engineer • Senior

Who you are

You have a strong technical aptitude and some experience in client-facing roles, which makes you well-suited for the Senior Solution Consultant position at Socure. You thrive in collaborative environments and are eager to contribute to the onboarding and early success of clients using Socure's identity verification and fraud prevention platform. Your ability to think critically and act like an owner will help you excel in this role, as you will be responsible for guiding clients through the implementation process and ensuring their needs are met.

You understand the complexities of identity verification and fraud prevention, and you are passionate about solving customer problems with precision. Your experience in technical integrations will be invaluable as you work closely with client teams to provide input on best practices and support their onboarding efforts. You are committed to delivering a smooth customer experience during the early adoption phase, and you take pride in contributing to the success of your clients.

What you'll do

In this role, you will assist with onboarding efforts for new clients, helping to configure and deliver Socure's platform according to their specific needs. You will support technical integrations by collaborating with client teams and providing guidance on best practices. Your contributions will be crucial in ensuring that the solution is implemented effectively, leading to early-stage client success. You will work closely with both technical and customer-facing teams, leveraging your skills to facilitate a seamless onboarding experience.

You will also be responsible for addressing any technical challenges that arise during the implementation process, ensuring that clients feel supported and confident in using Socure's platform. Your ability to communicate effectively with both technical and non-technical stakeholders will be essential as you navigate the complexities of client onboarding. You will play a key role in fostering strong relationships with clients, helping them to realize the full potential of Socure's identity verification solutions.

What we offer

At Socure, you will be part of a mission-driven team that is dedicated to building the future of identity trust infrastructure. We offer a collaborative work environment where you can grow your skills and make a meaningful impact. Our culture values responsibility, critical thinking, and a commitment to solving customer problems. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in our mission to stop fraud before it starts and help businesses and governments verify identities in real time.