About SpyCloud
Protecting businesses from dark web cyber threats
Key Highlights
- Headquartered in Bouldin Creek, Austin, TX
- Over 500 enterprise clients leveraging dark web monitoring
- $203.5 million raised to enhance cybersecurity solutions
- Specializes in detecting compromised credentials on the dark web
SpyCloud is a leading cybercrime analytics platform headquartered in Bouldin Creek, Austin, TX. With over 500 enterprise clients, SpyCloud specializes in monitoring the dark web to detect compromised credentials, enabling companies to proactively address data breaches. The company has raised $203.5 ...
🎁 Benefits
Employees enjoy a generous PTO plan, comprehensive health, vision, and dental insurance, a 401(k) plan, and in-office meals provided to foster a suppo...
🌟 Culture
SpyCloud's unique culture is centered around its specialized focus on dark web monitoring, allowing the team to work on impactful cybersecurity challe...
Overview
SpyCloud is hiring a Technical Account Manager to help customers successfully adopt their cybersecurity products. You'll leverage your customer-facing skills and technical acumen to create solutions that unlock value for clients. This role requires strong relationship management skills and technical knowledge.
Job Description
Who you are
You have a strong background in customer-facing roles, ideally within the technology or cybersecurity sectors. Your exceptional communication skills allow you to engage effectively with clients at all levels of an organization, ensuring their needs are met and expectations exceeded. You possess a solid understanding of technical concepts and can translate them into actionable insights for customers. You thrive in collaborative environments, working closely with cross-functional teams to drive customer success and product adoption. Your project management skills enable you to oversee customer onboarding and integrations, ensuring timely and successful launches. You are passionate about cybersecurity and are motivated by the mission to make the internet a safer place.
What you'll do
As a Technical Account Manager at SpyCloud, you will project manage enterprise onboarding and customer integrations, ensuring that clients achieve their defined value from our products. You will monitor product adoption and proactively interface with customers on technical matters, acting as a trusted consultant and advisor. Collaboration is key in this role; you will work closely with Customer Success, Product Management, Engineering, and other internal teams to identify opportunities and translate customer goals into executable technical solutions. Your ability to build strong relationships will be essential in unlocking value for our customers and driving their success with our cybersecurity solutions. You will also be responsible for providing feedback to internal teams based on customer interactions, helping to shape product development and improvements.
What we offer
SpyCloud offers a competitive salary and benefits package, along with a mission-driven work environment. You will have the opportunity to work in a hybrid model, with the flexibility to work remotely while also having access to our Austin office. We encourage open dialogue and feedback regarding compensation matters, ensuring transparency and fairness in our practices. Join us in our mission to disrupt cybercrime and protect accounts worldwide.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at SpyCloud.
Similar Jobs You Might Like
Based on your interests and this role
Technical Account Manager
Xometry is seeking a Technical Account Manager to act as a customer-facing expert for strategic accounts. You'll leverage your mechanical engineering background to optimize projects and ensure customer satisfaction. This role requires strong customer engagement and technical expertise.
Technical Account Manager
FireMon is hiring a Technical Account Manager to advocate for customers and manage their technical needs across various offerings. This role requires strong communication skills and a proactive approach to customer support.
Technical Account Manager
Braze is hiring a Technical Account Manager to manage ongoing technical relationships with customers. You'll collaborate closely with Customer Success teams to drive value and adoption of the Braze platform. This role requires strong interpersonal skills and a proactive approach.
Technical Account Manager
Altium is hiring a Technical Account Manager to serve as a trusted advisor for Enterprise customers. You'll build relationships, resolve technical challenges, and drive customer success. This role requires a blend of technical expertise and strategic account management.
Account Manager
Render is hiring a Strategic Account Manager to help shape the future of the intelligent cloud. You'll work closely with developers to empower them in building AI-native applications. This position requires strong interpersonal skills and a drive to learn.