About StackAdapt
The programmatic platform for smarter advertising
Key Highlights
- Headquartered in Toronto, ON with 1,000+ employees
- $304.3 million raised in Series B funding
- Specializes in native, display, video, and audio ads
- Partners with Acxiom and Bombora for audience targeting
StackAdapt is a leading multichannel advertising platform headquartered in the Yonge-Bay Corridor of Toronto, ON. With over 1,000 employees, StackAdapt specializes in programmatic advertising solutions, including native, display, video, connected TV, and audio ads. The company has raised $304.3 mill...
🎁 Benefits
StackAdapt offers a comprehensive benefits package that includes a Work From Home Budget, health/dental/vision benefits, and a Lifestyle Spending Acco...
🌟 Culture
StackAdapt fosters a data-driven culture that prioritizes real-time audience targeting and strategic partnerships to enhance its product offerings. Th...
Customer Success Manager • Lead
Skills & Technologies
Overview
StackAdapt is hiring a Manager of Client Services to lead a high-performing team of Account Managers in Vancouver. You'll focus on account retention and growth opportunities while delivering exceptional service to clients. This role requires a strong foundation in RTB and programmatic media buying.
Job Description
Who you are
You have a strong foundation in RTB and programmatic media buying — you've successfully managed client accounts and understand the intricacies of digital marketing strategies. Your experience in client services has equipped you with the skills to drive account retention and uncover growth opportunities. You thrive in leadership roles and are excited to shape team culture as the first Manager of Client Services in the region. Your strategic mindset allows you to act as a senior partner to clients, helping them navigate complex challenges and achieve measurable results.
You possess excellent communication and interpersonal skills — you can build strong relationships with clients and your team, ensuring that everyone is aligned and working towards common goals. Your ability to analyze data and derive insights helps you make informed decisions that benefit both the clients and the company. You are passionate about delivering best-in-class service and are committed to the success of your clients.
What you'll do
As the Manager of Client Services, you will lead and scale a high-performing team of Account Managers, focusing on account retention and growth. You will drive the strategy for client engagement, ensuring that your team delivers exceptional service and meets client expectations. Collaborating closely with the VP of Client Services, you will help shape the direction of the team and the overall client experience at StackAdapt.
You will be responsible for identifying growth opportunities within existing accounts and developing strategies to capitalize on them. This includes analyzing client performance data, understanding their needs, and providing tailored solutions that drive results. You will also mentor and develop your team, fostering a culture of collaboration and continuous improvement.
In this role, you will play a critical part in StackAdapt's growth across Canada, working closely with other departments to ensure a seamless client experience. You will be involved in high-impact campaigns across programmatic advertising and marketing channels, leveraging the AI-powered StackAdapt Marketing Platform to deliver measurable results.
What we offer
StackAdapt is a Remote First company, allowing you the flexibility to work from anywhere while being located in Western Canada. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Join us in shaping the future of marketing technology and making a significant impact in the industry.
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