About Stacks
Empowering Bitcoin with smart contracts and dApps
Key Highlights
- Over $200 million raised from top investors
- Headquartered in New York City
- Supports decentralized applications on Bitcoin
- Growing community of developers and contributors
Stacks is a groundbreaking platform that enables decentralized applications (dApps) and smart contracts on the Bitcoin network, enhancing Bitcoin's functionality. Headquartered in New York, Stacks has raised over $200 million in funding from investors like Union Square Ventures and Digital Currency ...
🎁 Benefits
Stacks offers competitive salaries, equity options, flexible remote work policies, and generous PTO. Employees also benefit from a learning budget to ...
🌟 Culture
Stacks fosters a culture of innovation and collaboration, focusing on building a decentralized future. The team values transparency and community enga...
Overview
Stacks is hiring a Customer Success Manager - Accounting to transform finance processes for mid to large enterprises. You'll collaborate closely with the founder to create and execute the go-to-market strategy. This role requires a commercially driven mindset and a passion for customer success.
Job Description
Who you are
You are a fiercely ambitious and entrepreneurial individual with a strong background in customer success, particularly in the accounting domain. You thrive in high-impact roles and are excited by the idea of limitless growth and fast-paced challenges. Your experience has equipped you with the skills to collaborate effectively with cross-functional teams, driving customer satisfaction and retention.
You possess a deep understanding of the finance industry and the challenges finance teams face during the monthly close process. Your ability to empathize with customers allows you to identify their needs and provide tailored solutions that enhance their experience with Stacks. You are commercially driven and have a knack for developing strategies that align with business goals.
What you'll do
In this role, you will be one of the first Customer Success hires at Stacks, working closely with the founder to shape the go-to-market strategy. You will engage with customers to understand their pain points and ensure they derive maximum value from our solutions. Your responsibilities will include onboarding new clients, providing training, and offering ongoing support to ensure customer satisfaction.
You will also analyze customer feedback and usage data to identify opportunities for improvement and growth. Collaborating with the product team, you will relay customer insights that inform product development and enhancements. Your role will be pivotal in building long-lasting relationships with clients, ensuring they see the value in our innovative approach to the monthly close process.
What we offer
At Stacks, you will be part of a dynamic team that is reshaping the future of finance. We offer a collaborative office environment in Amsterdam and London, where you can work alongside experts from top-tier companies. You will have the opportunity to grow your career in a company backed by leading VCs and executives from Stripe, Plaid, and OpenAI. We believe in the power of teamwork and are committed to creating a culture that fosters innovation and success.
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