Operations Manager • Mid-Level

Who you are

You have a proven ability to manage competing priorities and remain calm under pressure in a rapidly changing landscape. Your meticulous approach to data integrity and process documentation ensures that operations run smoothly and efficiently. You thrive in a global organization, adept at managing resources across multiple time zones, and possess a high sense of urgency with a problem-solver mindset. Experience in the payments industry is a significant advantage, as it allows you to understand the unique challenges and opportunities within this sector.

Desirable

While not mandatory, experience in a global organization will enhance your ability to navigate complex operational landscapes. You are detail-oriented and understand the importance of maintaining high standards in documentation and data integrity. Your proactive approach to problem-solving will contribute to the overall success of the Professional Services team.

What you'll do

As a Resource Planning Manager, you will play a vital role in enhancing the productivity and effectiveness of the Professional Services team at Stripe. You will be responsible for managing resources effectively, ensuring that the right personnel are deployed to meet client needs. Your role will involve collaborating with various stakeholders to drive business changes related to tooling, processes, and policies. You will facilitate incremental improvements in productivity, helping the Professional Services team deliver solutions that enhance Stripe's revenue.

You will work closely with implementation consultants and engineers, providing strategic and operational support across strategy, planning, operations, analytics, and insights. Your ability to manage competing priorities will be crucial as you navigate the demands of a fast-paced environment. You will also be involved in analyzing operational data to identify areas for improvement and implementing solutions that drive efficiency.

What we offer

At Stripe, you will have the opportunity to work with a talented global team that spans the Americas, Europe, and Asia Pacific. You will be part of a culture that values collaboration and innovation, where your contributions will directly impact the success of the organization. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in our mission to increase the GDP of the internet and make a meaningful impact in the financial infrastructure space.