About Substack
Empowering writers to connect with their audience
Key Highlights
- Over 35 million subscribers using the platform
- Raised $200.3 million in Series C funding
- Headquartered in The East Cut, San Francisco, CA
- Writers keep 90% of their subscription revenue
Substack is a leading platform for writers and podcasters, enabling over 35 million subscribers to access subscription-based newsletters. Founded in 2017 and headquartered in The East Cut, San Francisco, Substack has raised $200.3 million in funding across multiple rounds, positioning itself as a ke...
🎁 Benefits
Substack offers comprehensive health care with 100% premium coverage for employees and their dependents, generous parental leave, and a flexible vacat...
🌟 Culture
Substack fosters a unique culture focused on empowering writers and journalists by providing them with a platform free from ad-driven models. The comp...
Gtm Operations Lead • Mid-Level
Overview
Substack is hiring a GTM Operations Lead to build systems and workflows that drive creator success. You'll collaborate across teams to enhance acquisition and retention programs. This role requires strong analytical and program management skills.
Job Description
Who you are
You have a strong background in operations and strategy, ideally with experience in go-to-market initiatives. You understand the importance of data-informed decision-making and have a knack for building systems that enhance efficiency and effectiveness. Your ability to collaborate across various teams makes you a key player in driving initiatives that support creators and their communities. You thrive in cross-functional environments and are comfortable working with leaders from different departments to achieve common goals. You are passionate about empowering creators and understand the nuances of the publishing landscape. You have a proactive approach to problem-solving and are always looking for ways to improve processes and outcomes.
What you'll do
As the GTM Operations Lead, you will be responsible for developing and implementing operational tools and frameworks that drive creator success on Substack. You will work closely with the COO, Partnerships, Communications, Product, Support, and Data teams to ensure seamless execution of key initiatives such as creator acquisition and retention programs. Your role will involve fostering a test-and-learn culture, emphasizing measurability and repeatability in all initiatives. You will lead efforts to build AI-powered processes that enhance relationships with creators at scale. Your insights will be crucial in shaping strategies that support product adoption campaigns and vertical launches. You will also be tasked with analyzing data to inform decisions and improve workflows, ensuring that Substack remains at the forefront of independent publishing.
What we offer
At Substack, you will be part of a mission-driven team that is redefining the publishing landscape. We offer a collaborative work environment where your contributions will directly impact the success of creators. You will have the opportunity to work on innovative projects that empower individuals and foster a new economic model for culture. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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