Solutions Engineer • Mid-Level

Who you are

You have a strong technical background and an uncanny ability to understand customer needs — you excel at translating complex technical concepts into clear solutions for diverse audiences. Your experience in pre-sales environments has equipped you with the skills to engage with stakeholders at all levels, from technical users to executive decision-makers. You thrive in collaborative settings, working closely with sales and customer success teams to drive technology evaluations and deliver impactful demonstrations.

You possess excellent communication skills, enabling you to lead deep-dive technical discussions and present tailored solutions that address specific customer challenges. Your analytical mindset allows you to assess customers' current technology and architecture, ensuring that the solutions you propose are both relevant and effective. You are passionate about helping organizations leverage technology to improve their operations and security.

Desirable

Experience in a similar role within the technology sector is a plus, as is familiarity with enterprise operations and security platforms. A background in IT or software engineering can enhance your ability to engage with technical stakeholders and understand their needs more deeply.

What you'll do

As a Solutions Engineer at Tanium, you will play a crucial role in the sales process by engaging with potential and existing customers to understand their business challenges. You will oversee initial discovery meetings, providing platform demonstrations and conducting technical Proof of Value engagements. Your ability to translate customer needs into technical solutions will be key to positioning Tanium effectively in the market.

You will collaborate closely with the sales team throughout the sales cycle, from initial discovery to deal closure, helping to shorten sales cycles and improve closing rates. Your expertise will guide customers through the technology evaluation stage, ensuring they have a comprehensive understanding of how Tanium's solutions can address their operational and security needs.

In addition to customer interactions, you will contribute to the development of tailored solutions that align with customer requirements. Your role will involve analyzing customer feedback and technology landscapes to refine Tanium's offerings continually. You will also participate in ongoing training and development to stay updated on Tanium's platform and industry trends, ensuring you can provide the best possible support to customers.

What we offer

At Tanium, we believe in the power of teamwork and collaboration. Each team member is encouraged to contribute to their communities through volunteer time off, reflecting our commitment to social responsibility. We offer a supportive work environment where you can grow your skills and advance your career while making a meaningful impact on the organizations we serve. Join us in our mission to change the world through technology.