About Tecovas
Heritage cowboy boots, redefined for modern shoppers
Key Highlights
- Over $105 million raised in Series B funding
- Headquartered in Austin, TX with 13 retail locations
- Boots made in a veteran factory in LΓ©on, Mexico
- 70% of sales come from outside Texas
Tecovas is a leading online retailer of cowboy boots, revolutionizing the heritage western brand experience. Headquartered in Austin, TX, Tecovas utilizes a direct-to-consumer model that allows them to offer high-quality boots made in LΓ©on, Mexico, at competitive prices. With over $105 million in fu...
π Benefits
Tecovas provides comprehensive health insurance covering 99% of premiums, 100% coverage for dental and vision for families, flexible PTO, paid parenta...
π Culture
Tecovas combines traditional craftsmanship with modern eCommerce, making high-quality cowboy boots accessible to a broader audience. The company value...
Overview
Tecovas is seeking a Part-Time Team Lead to enhance customer experience and manage store operations in Atlanta. You'll support team development and ensure a profitable environment. This role requires strong leadership and customer service skills.
Job Description
Who you are
You have experience in retail management and a passion for delivering exceptional customer service. You understand the importance of team dynamics and are skilled in fostering a collaborative environment. Your leadership style encourages open communication and teamwork, ensuring that operational and customer priorities are balanced effectively. You are adept at recruiting and retaining talent, and you take pride in developing your team members to reach their full potential.
You possess a strong understanding of omni-channel retailing and are capable of implementing processes that enhance the customer experience. You are committed to maintaining high standards in store operations, including product presentation and compliance with stock management processes. Your ability to connect with customers and create a welcoming atmosphere is a key part of your approach to retail leadership.
Desirable
Experience in the footwear or fashion industry would be a plus, as would familiarity with inventory management systems. You are comfortable using technology to improve store operations and customer engagement.
What you'll do
As a Team Lead at Tecovas, you will support the Store Manager in all aspects of store operations, including team management and customer service. You will play a crucial role in recruiting, hiring, and training new team members, ensuring that they align with the company's values and culture. Your responsibilities will include conducting performance appraisals and setting goals for your team, fostering a culture of continuous improvement and development.
You will be responsible for creating an engaging in-store experience for customers, demonstrating extraordinary service and acting as a brand ambassador. Your role will involve facilitating a positive service environment and ensuring that your team is energized and motivated to meet customer needs. You will also oversee product flow and ensure that stock-to-sales processes are upheld, maintaining presentation standards and managing product placement effectively.
In addition to customer experience, you will be involved in visual merchandising and business operations, ensuring compliance with shipments, transfers, and restock processes. Your ability to share product knowledge with your team will be essential in creating a compelling shopping experience for customers.
What we offer
At Tecovas, we value our employees and strive to create a supportive work environment. As a Part-Time Team Lead, you will have the opportunity to develop your leadership skills and make a significant impact on the store's success. We offer competitive pay and a flexible work schedule that accommodates your needs. Join us in creating an exceptional experience for our customers and be part of a team that is dedicated to excellence in retail.
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