Customer Operations • Entry-Level

Who you are

You are a customer-focused individual with a passion for helping small businesses thrive. You possess strong communication skills in both Hungarian and English, allowing you to effectively assist our merchants and address their needs. You understand the importance of listening to customers and are committed to providing the best possible support. You thrive in a collaborative environment and are eager to contribute to a team that values diversity and inclusion.

Desirable

Experience in customer service or support roles is a plus, but not required. Familiarity with payment systems or software services can be beneficial. A proactive attitude and willingness to learn will help you succeed in this role.

What you'll do

As a Customer Relations Agent, you will be part of our Customer Operations Team in Hungary, dedicated to making small merchants feel valued. You will assist our merchants through all communication channels, educating them about our products and resolving their requests. Your goal is to ensure that every merchant receives the support they need to succeed. You will actively listen to customer feedback and work with your team to implement improvements based on their insights. Your role will involve collaborating with various departments to enhance the overall customer experience and contribute to our mission of empowering small businesses.

What we offer

At Teya, we provide a supportive community that is proud to serve our mission. You will have access to continuous learning opportunities and a chance to create a meaningful impact in a high-energy culture. We believe in the importance of work-life balance and offer comprehensive benefits to support your well-being. Join us in our commitment to helping small businesses thrive and be part of a diverse team that leads to better ideas and stronger outcomes.