About The Farmers Dog
Fresh dog food delivered to your door
Key Highlights
- Founded in 2014, headquartered in NYC
- Over $100 million raised from top investors
- Meals designed by veterinary nutritionists
- USDA-certified kitchen for meal preparation
The Farmer's Dog is a pet food delivery service that offers fresh, vet-designed meals tailored to individual dogs based on their age, breed, and health needs. Founded in 2014 by Brett Podolsky and Jonathan Regev, the company has raised over $100 million in funding from investors like Lerer Hippeau a...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible PTO, and a remote-friendly work environment. The company also offers health benefits an...
🌟 Culture
The Farmer's Dog fosters a pet-centric culture, emphasizing health and wellness for both employees and their pets. The team is committed to transparen...
Customer Operations • Entry-Level
Overview
The Farmers Dog is hiring a Customer Care Advisor to engage with customers and improve their pets' lives through meaningful conversations. This role is based in Nashville and offers a hybrid work environment.
Job Description
Who you are
You are a dog person who believes in delivering service simply and with love, just like the food we provide. You have a desire to engage in meaningful conversations while helping our customers improve the quality of their dog’s lives. You are passionate about pet health and are excited to be part of a company that is changing the landscape of pet care. You understand the importance of customer service and are eager to create delightful experiences for our customers.
What you'll do
As a Customer Care Advisor, you will be the first point of contact for our customers, providing them with the support they need to navigate our services. You will engage with customers through various channels, answering their questions and addressing their concerns with empathy and understanding. Your role will involve educating customers about our products and services, ensuring they have a positive experience with The Farmers Dog. You will also gather feedback from customers to help us continuously improve our offerings and services.
What we offer
We offer a dynamic and forward-thinking culture where you can grow and develop your skills. You will be part of a team that is dedicated to making a difference in the lives of pets and their owners. We provide a supportive work environment that values your contributions and encourages you to share your ideas. Join us in our mission to provide honest, smart, and simple care for pets, and help us create innovative experiences across all aspects of pet care.
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