Account Manager • Mid-Level

Who you are

You are a customer-oriented and result-driven individual with a passion for enhancing client relationships. You thrive in a dynamic environment and are excited about the opportunity to contribute to a growing team. Your ability to communicate effectively and understand customer needs sets you apart. You have a proactive approach to problem-solving and are committed to delivering a 7-star experience to clients. You understand the importance of collaboration and teamwork in achieving success. You are eager to learn and grow within the company, embracing the values of curiosity and purpose.

What you'll do

As a Longtail Account Manager at TravelPerk, you will actively contribute to our continued customer success by managing a portfolio of accounts. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring they receive the best possible service. You will work closely with cross-functional teams to address customer inquiries and resolve issues promptly. Your role will involve identifying opportunities for upselling and cross-selling our services to enhance customer satisfaction and retention. You will also track account performance metrics and provide insights to improve our offerings. Your contributions will directly impact the overall success of our customer management strategy.

What we offer

At TravelPerk, we offer a collaborative and innovative work environment where you can make a real impact. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming the travel and spend management industry. We provide competitive compensation and benefits, along with opportunities for professional development and growth. Join us in our mission to power real work with real impact, and be part of a company that values your contributions and supports your career aspirations.