Account Manager • Mid-Level

Who you are

You are a customer-oriented and result-driven individual with a passion for enhancing client relationships. You thrive in a collaborative environment and understand the importance of delivering exceptional service to clients. Your ability to communicate effectively and build rapport with customers sets you apart in your role. You are motivated by the challenge of driving results and ensuring customer satisfaction. You have experience in account management or a related field, which has equipped you with the skills necessary to manage client expectations and deliver on commitments. You are adaptable and can navigate the complexities of client needs while maintaining a focus on the company's goals.

What you'll do

As a Longtail Account Manager at TravelPerk, you will actively contribute to the success of our customers by managing their accounts and ensuring they receive the best possible service. You will work closely with clients to understand their needs and provide tailored solutions that enhance their experience with our platform. Your role will involve regular communication with clients, addressing any concerns they may have, and identifying opportunities for upselling or cross-selling additional services. You will collaborate with internal teams to ensure that client feedback is incorporated into our product development process, helping to shape the future of our offerings. Your success will be measured by customer satisfaction scores and retention rates, making your contributions vital to the company's growth.

What we offer

At TravelPerk, we offer a dynamic work environment where you can make a real impact. You will be part of a diverse team that values innovation and collaboration. We provide opportunities for professional growth and development, ensuring that you have the resources you need to succeed in your role. Our company culture is built on trust and transparency, and we encourage open communication and feedback. You will have access to competitive compensation and benefits, as well as the chance to work with leading minds in the travel and SaaS industries. Join us in transforming how businesses manage travel and spend, and help us power real work with real impact.