About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Account Manager β’ Mid-Level
TravelPerk β’ Boston
Overview
TravelPerk is hiring an SMB Account Manager to contribute to customer success and account management. You'll engage with clients to enhance their experience and drive results. This role requires a customer-oriented mindset and a focus on results.
Job Description
Who you are
You are a customer-oriented and result-driven professional with experience in account management. You understand the importance of building strong relationships with clients and are passionate about delivering exceptional service. You thrive in a collaborative environment and are eager to contribute to a team that values innovation and efficiency.
You have a proactive approach to problem-solving and are skilled at identifying opportunities for improvement within client accounts. Your communication skills enable you to effectively convey information and foster trust with clients, ensuring their needs are met and exceeded. You are adaptable and can navigate the challenges that come with managing multiple accounts simultaneously.
What you'll do
As an Account Manager at TravelPerk, you will actively contribute to the success of our SMB clients by managing their accounts and ensuring they receive the highest level of service. You will work closely with clients to understand their needs and provide tailored solutions that enhance their experience with our platform. Your role will involve regular communication with clients to address any concerns and to identify opportunities for upselling additional services.
You will collaborate with internal teams to ensure that client feedback is incorporated into our product development process, helping to shape the future of our offerings. Additionally, you will track account performance metrics and report on client satisfaction, using this data to drive continuous improvement in our services.
What we offer
At TravelPerk, we offer a dynamic work environment where you can make a real impact. You will be part of a diverse team that values curiosity and innovation. We provide opportunities for professional growth and development, ensuring that you have the resources you need to succeed in your role. Our company culture emphasizes collaboration and teamwork, making it a great place to build your career.
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