About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Account Manager β’ Mid-Level
TravelPerk β’ Chicago
Overview
TravelPerk is hiring an SMB Account Manager to contribute to customer success and account management. You'll work closely with clients to ensure satisfaction and drive results. This position requires a customer-oriented mindset and experience in account management.
Job Description
Who you are
You are a customer-oriented and result-driven individual with a passion for account management. You thrive in a collaborative environment and are excited about contributing to customer success. Your ability to build strong relationships with clients is key to your success in this role. You understand the importance of delivering a 7-star experience and are committed to helping clients navigate their travel and spend management needs. You have a proactive approach to problem-solving and are always looking for ways to improve processes and enhance customer satisfaction.
What you'll do
As an Account Manager at TravelPerk, you will actively contribute to our continued customer success by managing a portfolio of SMB clients. You will be responsible for ensuring that clients are satisfied with our services and that their needs are met. This includes onboarding new clients, providing ongoing support, and identifying opportunities for upselling additional services. You will work closely with cross-functional teams to address client concerns and ensure a seamless experience. Your role will involve regular communication with clients to understand their challenges and provide tailored solutions that drive value.
What we offer
At TravelPerk, we offer a dynamic work environment where you can make a real impact. You will be part of a diverse team that values curiosity, purpose, and collaboration. We provide opportunities for professional growth and development, as well as a supportive culture that encourages innovation. Our mission is to transform how businesses manage travel and spend, and you will play a crucial role in achieving this goal. Join us in shaping the future of work and making a difference for our clients.
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