About TripAdvisor
The ultimate platform for travel reviews and planning
Key Highlights
- Over 490 million active users worldwide
- Headquartered in Needham, MA with 1,000+ employees
- Utilizes advanced fraud modeling to ensure review integrity
- In early 2024, discussions of going private emerged
TripAdvisor, headquartered in Needham, MA, is a leading platform for travel planning, boasting over 490 million active users who rely on its extensive database of traveler reviews and opinions. The company employs over 1,000 people and utilizes advanced fraud modeling techniques to ensure the integr...
🎁 Benefits
TripAdvisor offers personal travel discounts, flexible work arrangements including Summer Flexible Time Off, and a subsidized Care@work membership for...
🌟 Culture
TripAdvisor's culture is centered around data integrity and user trust, utilizing advanced technology and a dedicated team of analysts to combat fake ...
Customer Success Manager • Senior
TripAdvisor • London - Remote
Overview
TripAdvisor is hiring a Senior Partner Success Manager to support strategic partners in Europe, focusing on maximizing partnership value through revenue growth and data-driven strategies. This role requires strong business acumen and C-level communication skills.
Job Description
Who you are
You have a strong business background and excellent C-level communication skills, which enable you to effectively engage with large global partners. Your experience in account growth and strategic thinking allows you to influence clients through tailored recommendations. You possess strong analytical skills and business acumen, essential for maximizing the value of partnerships in the travel experiences landscape.
You understand the importance of building and maintaining partner relationships, serving as the primary point of contact for key partners. Your ability to analyze data and derive actionable insights will help drive revenue growth and enhance the overall partner experience. You thrive in a fast-paced environment and are passionate about creating memorable travel experiences for customers.
What you'll do
In this role, you will support strategic partners across Europe, focusing on maximizing the value of these partnerships. You will work closely with partners to understand their needs and develop strategies that drive revenue growth. Your responsibilities will include analyzing partnership performance data, identifying opportunities for improvement, and providing tailored recommendations to partners. You will also collaborate with internal teams to ensure that partner needs are met and that they receive the support necessary to succeed.
You will be responsible for managing partner relationships, ensuring that communication is clear and effective. Your role will involve regular check-ins with partners to assess their satisfaction and address any concerns they may have. You will also play a key role in onboarding new partners, providing them with the resources and support they need to thrive in the Viator marketplace.
What we offer
At TripAdvisor, we believe in the power of travel to create lasting memories. As a Senior Partner Success Manager, you will be part of a dynamic team that is dedicated to enhancing the travel experience for customers around the world. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Join us in our mission to bring exceptional experiences to travelers and make every day extraordinary.
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