
About TripAdvisor
The ultimate platform for travel reviews and planning
Key Highlights
- Over 490 million active users worldwide
- Headquartered in Needham, MA with 1,000+ employees
- Utilizes advanced fraud modeling to ensure review integrity
- In early 2024, discussions of going private emerged
TripAdvisor, headquartered in Needham, MA, is a leading platform for travel planning, boasting over 490 million active users who rely on its extensive database of traveler reviews and opinions. The company employs over 1,000 people and utilizes advanced fraud modeling techniques to ensure the integr...
🎁 Benefits
TripAdvisor offers personal travel discounts, flexible work arrangements including Summer Flexible Time Off, and a subsidized Care@work membership for...
🌟 Culture
TripAdvisor's culture is centered around data integrity and user trust, utilizing advanced technology and a dedicated team of analysts to combat fake ...
Overview
TripAdvisor is hiring a Key Account Manager for TheFork to manage and grow relationships with premium restaurant partners. You'll engage with top-tier restaurants and negotiate tailored commercial terms. This role requires strong relationship-building skills and a passion for the restaurant industry.
Job Description
Who you are
You have a proven track record in account management, particularly within the restaurant or hospitality sector — you've successfully built and maintained relationships with high-end clients, demonstrating your ability to engage with senior decision-makers. Your consultative approach allows you to understand client needs deeply and position solutions that drive mutual growth. You are adept at negotiating commercial terms that align with brand positioning while ensuring sustainable revenue growth. Your market knowledge and credibility enable you to overcome objections and foster trust with partners.
You thrive in a collaborative environment and enjoy working closely with cross-functional teams to deliver exceptional value to clients. Your passion for food and technology drives you to stay informed about industry trends and innovations, allowing you to provide insightful advice to partners on demand generation and promotional strategies. You are committed to representing the brand with professionalism and integrity, ensuring that every interaction reflects the values of TheFork.
What you'll do
In this role, you will be responsible for managing a targeted pipeline of high-end and fine dining restaurants, developing strategies to grow these partnerships. You will engage directly with restaurant owners, chefs, and senior decision-makers through both virtual and face-to-face meetings, building trusted, long-term relationships. Your consultative approach will position TheFork as a strategic growth partner, helping restaurants enhance their visibility and drive customer engagement.
You will negotiate tailored commercial terms that respect brand positioning while driving sustainable revenue growth. Advising partners on positioning, demand generation, and selective promotional strategies aligned with premium brand standards will be key to your success. You will leverage your understanding of the premium dining landscape to overcome objections and ensure that partners see the value in their collaboration with TheFork. Your role will also involve representing the brand with a high level of professionalism in all interactions, ensuring that the values of respect, ownership, growth, and collaboration are at the forefront of your work.
What we offer
At TheFork, you will be part of a diverse, people-first culture where your contributions are valued. We believe in fostering an environment where respect and collaboration thrive, and we encourage you to apply even if your experience doesn't match every requirement. Join us in championing restaurant culture and making a real impact in the dining experience across Europe.
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