Sales Engineer

Who you are

You are a motivated individual eager to make an impact in the field of AI technology. You thrive in a collaborative environment and are passionate about helping customers maximize the value of innovative products. Your background may include experience in sales engineering or a related field, where you've developed strong communication and problem-solving skills. You understand the importance of building relationships and acting as a trusted advisor to clients, ensuring they receive the best possible support and guidance.

Desirable

Experience in the AI or tech industry is a plus, as it allows you to better understand the products and services offered by TwelveLabs. Familiarity with video-language modeling or multimodal AI can enhance your ability to engage with customers effectively. You are adaptable and willing to learn, embracing the challenges that come with a rapidly evolving technology landscape.

What you'll do

As a Sales Engineer at TwelveLabs, you will be responsible for ensuring the safe and effective deployment of our video understanding APIs for developers and enterprises. You will act as a trusted advisor and thought partner for our customers, guiding them through the integration process and helping them leverage our cutting-edge technology to its fullest potential. Your role will involve collaborating with the Field Engineering team to address customer needs and provide tailored solutions that drive success.

You will engage with clients to understand their requirements and demonstrate how our multimodal foundation models can transform their media interactions. By providing technical expertise and support, you will help customers navigate challenges and maximize the impact of our products on their operations. Your ability to communicate complex technical concepts in an accessible manner will be key to building strong relationships with clients.

What we offer

At TwelveLabs, we foster an open and inclusive culture that values diversity and encourages collaboration. You will have the opportunity to work closely with a mission-driven team on cutting-edge AI technology that is reshaping the industry. We offer comprehensive health, dental, and vision benefits, along with an extremely flexible PTO and parental leave policy. Our office is closed during the week of Christmas and New Year's, allowing you to recharge and spend time with loved ones. Additionally, we provide VISA support where applicable, ensuring that all team members feel welcome and supported in their roles.