
About Twilio
Empowering communication for businesses worldwide
Key Highlights
- Public company (NYSE: TWLO) - strong equity potential
- Over 150,000 customers including Deliveroo, Duolingo, and Toyota
- Headquartered in San Francisco, CA with 1001+ employees
- $250.7 million raised in Series D funding
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
🎁 Benefits
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
🌟 Culture
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...
Overview
Twilio is seeking a Digital Programs Manager to build and scale customer advocacy engines through impactful content and programs. You'll own flagship virtual events and develop top-of-funnel strategies. This role requires experience in digital marketing and program management.
Job Description
Who you are
You have a strong background in digital marketing and program management, with a proven track record of building and scaling customer advocacy initiatives. You understand the importance of creating compelling content that resonates with audiences and drives engagement. Your experience includes managing virtual events and developing strategies that enhance brand awareness and customer loyalty. You are comfortable working in a remote-first environment and thrive in a culture that values connection and inclusion. You are data-driven and can analyze the effectiveness of your programs to ensure they meet business objectives.
What you'll do
As the Digital Programs Manager at Twilio, you will be responsible for building and scaling top-of-funnel awareness and customer advocacy engines. You will own the flagship virtual event, Twilio Talks, and collaborate with brand and product marketing teams to develop impactful programs. Your role will involve creating and amplifying user-generated content that showcases customer outcomes and drives thought leadership. You will work closely with cross-functional teams to ensure that your programs align with Twilio's overall marketing strategy and deliver measurable business impact. You will also analyze program performance and iterate on strategies to continuously improve results.
What we offer
At Twilio, we offer a remote-first work environment that fosters collaboration and innovation. You will be part of a diverse team that is dedicated to making a global impact through our communications solutions. We provide opportunities for professional growth and development, ensuring that your career is in your hands. Join us in revolutionizing how the world interacts and be part of a vibrant culture that values inclusion and connection.
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