Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally with experience in the retail or grocery sectors. You excel at translating business priorities into actionable strategies and scalable processes that drive merchant growth. Your ability to collaborate with cross-functional teams and stakeholders is key to your success in this role. You are adept at building frameworks that enhance operational excellence and create measurable impacts for the business. You possess a keen understanding of the marketplace dynamics and are passionate about delivering exceptional experiences for merchants and customers alike.

What you'll do

In this role, you will enable merchant growth by translating business priorities into scalable tools, processes, and playbooks that help merchants thrive on the Uber platform. You will build frameworks and drive operational excellence by scoping, defining, and delivering global merchant initiatives that advance strategy and unlock efficiencies. You will partner across teams to shape the strategic vision for merchant operations, ensuring that initiatives align with overall business goals. Your responsibilities will include optimizing growth levers, delivering high-impact operational projects, and strengthening engagement with strategic partners. You will work closely with leadership, account managers, and various operational teams to ensure that merchants receive the support they need to succeed.

What we offer

At Uber, we offer a dynamic work environment where you can make a significant impact on the future of retail. You will have the opportunity to work with a diverse team of professionals who are committed to transforming local commerce. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that values collaboration, innovation, and excellence in service delivery.