About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
π Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
π Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring a Head of Rider Operations to lead the Rider Operations team in France. You'll be responsible for optimizing the rider lifecycle and driving user engagement with the Uber app. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have extensive experience in operations management, ideally within the mobility or tech sectors β you've successfully led teams and driven business outcomes in a fast-paced environment. Your strategic mindset allows you to bridge global business strategies with local market needs, ensuring that your team meets and exceeds performance targets.
You possess strong analytical skills and are adept at leveraging consumer insights and internal data to inform decision-making β you understand how to optimize user acquisition and engagement strategies effectively. Your leadership style fosters collaboration across diverse teams, enabling you to build a cohesive and motivated workforce.
What you'll do
In this role, you will build, develop, and lead a diverse team of experienced professionals focused on shaping the future of Uber Mobility in France. You will continuously optimize the core engine of rider growth by driving new user acquisition and enhancing the rider experience through innovative strategies and initiatives.
You will collaborate with various teams across Uber, including Operations, Business Development, Marketing, Policy, Legal, Product, and Engineering, to ensure alignment and execution of consumer strategies. Your ability to manage relationships with third-party partners will also be crucial in driving the success of the rider operations.
You will be accountable for the commercial and operational success of the rider dimensions of the France Mobility business, ensuring that the volume of consumers using the Uber app grows alongside their engagement frequency. Your role will involve setting clear objectives, measuring performance, and making data-driven adjustments to strategies as needed.
What we offer
At Uber, you will be part of a dynamic team that is committed to transforming the mobility landscape in France. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to make a significant impact on the rider experience and contribute to the overall success of the company.
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