About Deliveroo
Bringing local restaurants to your doorstep
Key Highlights
- Operates in 11 markets globally, serving millions of consumers
- Over 100,000 restaurant partners and grocers
- $1.6 billion raised in Series G funding
- Delivers food in under 30 minutes through a hyperlocal marketplace
Deliveroo is a leading food delivery service headquartered in the City of London, UK, operating in 11 markets worldwide. With over 100,000 restaurant partners and grocers, Deliveroo has raised $1.6 billion in funding and employs over 1,000 people. The company connects consumers, restaurants, and rid...
π Benefits
Employees enjoy work-from-home opportunities, access to Deliveroo Plus for free delivery on all orders, life assurance, discounts with partner compani...
π Culture
Deliveroo's culture is rooted in innovation and responsiveness to market demands. The company leverages the gig economy to provide fast, reliable deli...
Skills & Technologies
Overview
Deliveroo is hiring a CRM & Rider Operations Associate to enhance digital communications for riders. You'll work on content strategy and CRM tools to improve communication effectiveness. This role requires strong analytical and communication skills.
Job Description
Who you are
You are motivated to work in a growing environment and possess excellent communication and analytical skills. Your creativity and curiosity drive you to explore new ideas and improve existing processes. You thrive in a tech-driven company and are eager to contribute to the foodtech sector. You have a strong desire to be part of a fast-paced team that values autonomy and innovation.
What you'll do
In this role, you will work closely with the Rider Marketing Manager to implement all digital communications aimed at riders. You will lead projects that enhance the effectiveness of our communications and develop the content strategy independently. Your responsibilities will include designing the communication strategy across various social media channels, ensuring consistency with the brand strategy and visual identity guidelines. You will also ensure the operational execution of campaigns through our CRM tools, collaborating closely with stakeholders from Operations, Marketing, and central coordination teams. Monitoring performance, improving communications, and implementing tests will be key aspects of your role. You will proactively analyze existing processes and suggest improvements to enhance overall effectiveness.
What we offer
Deliveroo offers a dynamic work environment where you can grow your skills and contribute to innovative projects. You will be part of a team that values diverse perspectives and encourages collaboration. We provide opportunities for professional development and support your career growth in the exciting foodtech sector. Join us to make a meaningful impact in transforming the way the world eats and shops.
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