Sales Trainer • Mid-Level

Who you are

You have a strong background in sales enablement, with a proven track record of maximizing sales effectiveness and quality across various platforms. Your experience includes conducting training sessions and developing training materials that align with strategic sales goals. You are passionate about elevating revenue performance and have a knack for inspiring others through your knowledge and expertise. You thrive in diverse environments and are committed to fostering an inclusive culture where everyone can voice their thoughts and contribute to the team's success.

What you'll do

In this role, you will lead training and Train-the-Trainer (TTT) sessions for BPO trainers, focusing on a comprehensive 10-day onboarding program. You will collaborate closely with the Community Operations Learning team and Digital Sales Operations to ensure that training programs are aligned with performance metrics and process efficiency. Your responsibilities will include developing training content, assessing training effectiveness, and continuously improving training methodologies to meet the evolving needs of the organization. You will also spend dedicated time traveling to various outsourcing BPO partners to conduct these training sessions, ensuring that all trainers are equipped with the necessary skills and knowledge to succeed.

What we offer

At Uber, we provide a supportive and open culture that values diversity and encourages all employees to contribute their unique perspectives. You will have the opportunity to work in a dynamic environment where your contributions directly impact the success of our community operations. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the organization. Join us in our mission to create a better experience for our customers and partners through effective training and operational excellence.