
About Vana
Empowering users to own their digital data
Key Highlights
- Raised $25 million in Series A funding
- Headquartered in SoMa, San Francisco, CA
- Offers products like Vana Portrait and GPT-me
- Focus on decentralized data ownership in the Web3 space
VANA is a decentralized digital data platform headquartered in SoMa, San Francisco, CA, focused on empowering users to own and control their data in the Web3 ecosystem. The company has raised $25 million in Series A funding and offers innovative products such as Vana Portrait, Vana Studio, and GPT-m...
🎁 Benefits
VANA offers unlimited PTO, a comprehensive benefits package that includes health, dental, and vision insurance, as well as a wellness plan. Employees ...
🌟 Culture
VANA fosters a creative culture centered around decentralization and user empowerment, allowing individuals to transform their data into unique AI-dri...
Overview
Vana is seeking a Gestor de Cobranza to facilitate access to financial products for underbanked populations in Guatemala. This role focuses on managing credit applications through their Android app.
Job Description
Who you are
You are a dedicated professional with a strong understanding of financial products and a passion for improving access to finance for underbanked populations. You have experience in customer operations or collections, and you are comfortable using technology to streamline processes. You are detail-oriented and possess excellent communication skills, allowing you to effectively assist customers in navigating the credit application process.
What you'll do
In this role, you will manage the credit application process through Vana's Android app, ensuring that customers can easily access financial products without the need to visit a physical location. You will work closely with the technology team to enhance the user experience and address any issues that arise during the application process. Your responsibilities will include guiding customers through their applications, resolving inquiries, and ensuring a smooth and efficient process for all users.
What we offer
Vana offers a dynamic work environment where you can make a real impact on the financial landscape in Guatemala. You will be part of a team that values innovation and customer satisfaction, and you will have the opportunity to contribute to the development of financial solutions that meet the needs of the community. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.
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