About Vanta
The AI platform for effortless trust management
Key Highlights
- Valuation of $4.15B after $150M Series C funding
- Over 1,000 employees dedicated to security compliance
- Headquartered in Civic Center, San Francisco, CA
- Helps startups achieve SOC 2 and ISO 27001 compliance
Vanta is a leading AI trust management platform headquartered in Civic Center, San Francisco, CA. The company specializes in helping startups streamline their security auditing processes, enabling them to achieve compliance with standards like SOC 2 and ISO 27001. With over 1,000 employees and a val...
🎁 Benefits
Vanta offers comprehensive medical, dental, and vision coverage for employees and their dependents, along with a competitive PTO policy. Employees enj...
🌟 Culture
Vanta's culture is centered around efficiency and innovation in security compliance. By focusing on startups, Vanta fosters a unique environment that ...
Customer Success Manager • Mid-Level
Overview
Vanta is hiring a Customer Advocacy Manager for Startups to own and scale advocacy programs that activate early-stage customers. You'll work closely with various teams to influence how founders engage with Vanta. This role requires a passion for building community and advocacy at scale.
Job Description
Who you are
You have a strong background in customer engagement and advocacy, ideally with experience in startup environments. You understand the importance of building trust and community among early-stage customers and have a knack for storytelling that resonates with founders. Your ability to cultivate authentic peer connections is key to your success in this role. You are a builder at heart, eager to create programs that empower customers to become advocates for Vanta. You thrive in collaborative environments and enjoy working closely with cross-functional teams to drive initiatives that enhance customer health and fuel business growth.
What you'll do
As the Customer Advocacy Manager for Startups at Vanta, you will own and scale programs that activate early-stage customers as trusted advocates. This includes leading initiatives like the Startup Advisory Board and customer storytelling efforts. You will collaborate with Product Marketing, Brand, VC Partnerships, Sales, and Success teams to shape Vanta's presence across the founder journey. Your role will involve designing and implementing strategies that turn founder trust into long-term growth and brand influence. You will be responsible for creating spaces and programs that allow customers to thrive and share their experiences with Vanta, ultimately influencing how they buy, use, and champion the platform.
What we offer
At Vanta, you will be part of a kind and talented team dedicated to helping businesses earn and prove trust. We offer a supportive work environment where you can grow your skills and make a significant impact. Our mission is to continuously improve security practices for our customers, and you will play a vital role in this journey. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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