About Veeva Systems
Cloud solutions tailored for life sciences success
Key Highlights
- Public company (NYSE: VEEV) - strong equity potential
- Over 800 customers including AstraZeneca and emerging biotechs
- Headquartered in Pleasanton, CA with 1001+ employees
- Launched Veeva Compass Suite in 2024 for enhanced patient insights
Veeva Systems (NYSE: VEEV) is a leading provider of cloud-based software specifically designed for the life sciences industry. Headquartered in Pleasanton, CA, Veeva serves over 800 customers, including major pharmaceutical companies like AstraZeneca and emerging biotechs. The company is known for i...
🎁 Benefits
Veeva offers a 2% salary contribution towards personal development, childcare vouchers, and a flexible work-from-anywhere policy. Employees also benef...
🌟 Culture
Veeva's culture is deeply rooted in its commitment to the life sciences sector, focusing on operational efficiency and innovation. The company emphasi...
Customer Success • Lead
Overview
Veeva Systems is hiring a Service Delivery Lead for their MedTech Commercial team to ensure customer success during implementation and beyond. You'll partner with clients to innovate solutions and drive operational excellence. This role requires strong leadership skills and the ability to manage ambiguity.
Job Description
Who you are
You have a proven track record in leading teams and ensuring customer success, particularly in the MedTech or life sciences sectors. Your experience includes managing projects with a focus on operational excellence, and you thrive in environments that require strategic thinking and hands-on leadership. You are adept at cultivating a positive and productive work environment, ensuring both customer and employee success. You understand the importance of innovation and are skilled at creating collateral that supports effective service delivery.
You are comfortable navigating ambiguity and can lead teams through complex challenges. Your ability to partner with global and cross-functional teams allows you to drive the best outcomes for clients. You are passionate about the life sciences industry and are committed to making a positive impact through your work.
What you'll do
In this role, you will lead the charge in advancing Veeva's MedTech customers through the adoption of next-generation Commercial Solutions. You will be responsible for building and managing the services team dedicated to this industry. Your focus will be on ensuring customer success during implementation and beyond, driving new practices that support excellence in service delivery. You will create innovative solutions and processes that enhance customer experiences and outcomes.
You will collaborate closely with clients to understand their needs and develop tailored solutions that drive their success. Your strategic initiatives will focus on long-term success, and you will lead hands-on projects that require both operational and strategic oversight. You will also be responsible for fostering a culture of collaboration and innovation within your team, ensuring that everyone is aligned with Veeva's mission and values.
What we offer
Veeva Systems is a mission-driven organization that values customer success, employee success, and operational excellence. As a Work Anywhere company, we support your flexibility to work from home or in the office, allowing you to thrive in your ideal environment. Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Veeva Systems.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success
Veeva Systems is hiring a Service Delivery Lead for their MedTech Commercial team to ensure customer success during implementation and beyond. You'll partner with clients to innovate solutions and build sustainable processes. This role requires strong leadership in a fast-paced environment.
Customer Success Manager
Veeva Systems is hiring a Service Delivery Lead for their MedTech Commercial team to ensure customer success during implementation and beyond. You'll partner with clients to innovate solutions and drive operational excellence. This position requires experience in managing customer relationships and leading teams.
Business Operations
Veeva Systems is hiring a Senior Business Consultant to shape commercial content strategies for MedTech organizations. You'll lead innovative strategies and improvements related to content management. This position requires strong analytical skills and experience in the MedTech industry.
Customer Success Manager
Veeva Systems is hiring a Services Lead for their MedTech division to drive successful implementations and build long-term customer relationships. This role requires expertise in regulatory solutions and a commitment to customer success.
Operations & Strategy
Veeva Systems is hiring a Senior Director of Commercial Strategy in Boston to lead growth in the MedTech market. This role requires a deep understanding of the medical device and diagnostics space.