About Veeva Systems
Cloud solutions tailored for life sciences success
Key Highlights
- Public company (NYSE: VEEV) - strong equity potential
- Over 800 customers including AstraZeneca and emerging biotechs
- Headquartered in Pleasanton, CA with 1001+ employees
- Launched Veeva Compass Suite in 2024 for enhanced patient insights
Veeva Systems (NYSE: VEEV) is a leading provider of cloud-based software specifically designed for the life sciences industry. Headquartered in Pleasanton, CA, Veeva serves over 800 customers, including major pharmaceutical companies like AstraZeneca and emerging biotechs. The company is known for i...
🎁 Benefits
Veeva offers a 2% salary contribution towards personal development, childcare vouchers, and a flexible work-from-anywhere policy. Employees also benef...
🌟 Culture
Veeva's culture is deeply rooted in its commitment to the life sciences sector, focusing on operational efficiency and innovation. The company emphasi...
It Support • Mid-Level
Overview
Veeva Systems is hiring an IT Engineer to provide end-user support and manage IT infrastructure in their Tokyo office. This role requires a broad skillset in IT support and infrastructure management.
Job Description
Who you are
You are an IT Engineer with a strong background in end-user support and IT infrastructure. You thrive in a hands-on role, managing daily operations while also planning for long-term IT goals. Your experience allows you to efficiently handle desktop support from procurement to deployment, ensuring that users have the necessary IT services to be productive. You possess a self-starter attitude and are resourceful, able to navigate challenges in a multinational environment. Fluency in English is essential for effective communication with international teams and users, and you have a strong service focus with a customer-first mentality. You are eager to grow your career alongside the business in the region, demonstrating autonomy and job ownership.
What you'll do
In this role, you will manage end-to-end desktop support for employees in the Tokyo office and throughout the APAC region. Your responsibilities will include overseeing the procurement and deployment of IT equipment, ensuring that all users have access to the necessary IT services and support. You will collaborate with various teams to address IT issues and improve service delivery. Your role will also involve planning for long-term IT infrastructure goals, contributing to the overall efficiency and effectiveness of the IT department. You will be expected to maintain a high level of service quality, responding to user needs promptly and effectively. As part of a mission-driven organization, you will play a crucial role in supporting the company's commitment to making a positive impact in the life sciences industry.
What we offer
Veeva Systems offers a dynamic work environment where you can make a meaningful impact. You will be part of a team that values customer success, employee success, and speed. The company is committed to your professional growth, providing opportunities for career advancement as the business expands in the region. You will work in a supportive atmosphere that encourages collaboration and innovation, allowing you to thrive in your role as an IT Engineer.
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