Customer Success Manager • Mid-Level

Who you are

You have a strong background in customer success management, ideally with experience in the Fintech or Payments industry — you understand the nuances of managing a strategic portfolio of customers and can leverage your expertise to provide valuable insights. You are a highly self-motivated individual who is passionate about strategy and impact, looking to build and scale with a dynamic team. Your ability to develop deep relationships with customers allows you to explore innovative ways that Versapay's products can support their business objectives. You thrive in environments where you can deliver a world-class experience and are committed to ensuring customer satisfaction.

What you'll do

As a Customer Success Manager at Versapay, you will be responsible for managing long-term relationships with our customers, ensuring they receive the highest level of service and support. You will develop a deep understanding of their businesses and work closely with them to identify opportunities for improvement and growth. Your role will involve acting as a strategic advisor, helping customers leverage Versapay's software solutions to enhance their accounts receivable processes. You will collaborate with various teams within the organization to ensure that customer feedback is incorporated into product development and service enhancements. Your mission is to drive customer success and satisfaction, ultimately contributing to the overall growth and success of Versapay.

What we offer

At Versapay, we offer a collaborative and innovative work environment where you can make a significant impact. You will have the opportunity to work with a diverse team of professionals dedicated to transforming accounts receivable processes. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower finance leaders with clarity and control over their cash flow.