About Wattpad
Where stories come to life for everyone
Key Highlights
- Over 90 million monthly users globally
- $117 million raised from investors including Tencent
- Headquartered in Toronto, Ontario, Canada
- Partnerships with major publishers for story adaptations
Wattpad, headquartered in Toronto, Ontario, Canada, is a leading platform for readers and writers, boasting over 90 million monthly users. The company has raised $117 million in funding from investors like OMERS Ventures and Tencent, and it has partnerships with major publishers and media companies ...
π Benefits
Wattpad offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a supportive parental leave program....
π Culture
Wattpad fosters a culture of creativity and inclusivity, encouraging employees to explore their passions and contribute to a community-driven platform...
Overview
Wattpad is hiring a Trust & Safety Associate to assist with creator and user operations, including content moderation and policy enforcement. This role requires native-level proficiency in French and German.
Job Description
Who you are
You are detail-oriented and self-motivated, with native-level proficiency in both French and German. You understand the importance of content moderation and policy enforcement in maintaining a safe and engaging environment for creators and users alike. Your ability to communicate effectively in multiple languages allows you to navigate complex situations with ease, ensuring that all parties feel heard and respected.
You thrive in a collaborative environment, working closely with various teams to support creator and user operations. Your keen eye for detail helps you identify potential issues before they escalate, and you are committed to upholding the standards of the platform. You are passionate about visual storytelling and understand the impact of a safe and supportive community on creators and fans.
What you'll do
As a Trust & Safety Associate, you will play a crucial role in assisting with content moderation efforts, ensuring that all content adheres to community guidelines. You will handle appeals and policy enforcement, working diligently to maintain a safe environment for users and creators. Your responsibilities will include reviewing flagged content, making informed decisions about its appropriateness, and communicating with users regarding moderation actions.
You will collaborate with cross-functional teams to develop and refine policies that promote a positive user experience. Your insights will help shape the future of content moderation and community standards, ensuring that WEBTOON remains a welcoming space for all. You will also participate in training sessions to stay updated on best practices and emerging trends in trust and safety.
What we offer
Wattpad offers a dynamic work environment where you can grow your skills and contribute to a leading global entertainment company. You will have the opportunity to work remotely from France, allowing for a flexible work-life balance. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of storytelling and community engagement.
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