Wattpad

About Wattpad

Where stories come to life for everyone

🏢 Tech👥 1K-5K📅 Founded 2006📍 Toronto, Ontario, Canada

Key Highlights

  • Over 90 million monthly users globally
  • $117 million raised from investors including Tencent
  • Headquartered in Toronto, Ontario, Canada
  • Partnerships with major publishers for story adaptations

Wattpad, headquartered in Toronto, Ontario, Canada, is a leading platform for readers and writers, boasting over 90 million monthly users. The company has raised $117 million in funding from investors like OMERS Ventures and Tencent, and it has partnerships with major publishers and media companies ...

🎁 Benefits

Wattpad offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a supportive parental leave program....

🌟 Culture

Wattpad fosters a culture of creativity and inclusivity, encouraging employees to explore their passions and contribute to a community-driven platform...

Wattpad

Customer Operations Entry-Level

WattpadSingapore - Remote

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Overview

Wattpad is hiring a Trust & Safety Associate to assist with creator and user operations, including content moderation and policy enforcement. This role requires bilingual proficiency in Thai, Indonesian, or Traditional Chinese.

Job Description

Who you are

You are detail-oriented and self-motivated, with a strong ability to manage content moderation and policy enforcement effectively. Your bilingual skills in Thai, Indonesian, or Traditional Chinese enable you to communicate clearly with diverse creators and users, ensuring a safe and engaging environment for all. You thrive in a collaborative setting and are eager to contribute to the success of WEBTOON Entertainment's platforms.

What you'll do

As a Trust & Safety Associate, you will play a crucial role in supporting creator and user operations. Your responsibilities will include content moderation, handling appeals, and enforcing policies to maintain a safe community. You will work closely with various teams to ensure that the content aligns with community guidelines and fosters a positive experience for users. Your attention to detail will be essential in identifying and addressing any issues that arise within the platform.

What we offer

Wattpad provides a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work remotely from Singapore, allowing for a flexible work-life balance. As part of a leading global entertainment company, you will be involved in shaping the future of storytelling and engaging with a passionate community of creators and fans.

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