About Wattpad
Where stories come to life for everyone
Key Highlights
- Over 90 million monthly users globally
- $117 million raised from investors including Tencent
- Headquartered in Toronto, Ontario, Canada
- Partnerships with major publishers for story adaptations
Wattpad, headquartered in Toronto, Ontario, Canada, is a leading platform for readers and writers, boasting over 90 million monthly users. The company has raised $117 million in funding from investors like OMERS Ventures and Tencent, and it has partnerships with major publishers and media companies ...
🎁 Benefits
Wattpad offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a supportive parental leave program....
🌟 Culture
Wattpad fosters a culture of creativity and inclusivity, encouraging employees to explore their passions and contribute to a community-driven platform...
Overview
Wattpad is hiring a Trust & Safety Associate to assist with creator and user operations, including content moderation and policy enforcement. This role requires bilingual proficiency in Thai, Indonesian, or Traditional Chinese.
Job Description
Who you are
You are detail-oriented and self-motivated, with a strong ability to manage content moderation and policy enforcement effectively. Your bilingual skills in Thai, Indonesian, or Traditional Chinese enable you to communicate clearly with diverse creators and users, ensuring a safe and engaging environment for all. You thrive in a collaborative setting and are eager to contribute to the success of WEBTOON Entertainment's platforms.
What you'll do
As a Trust & Safety Associate, you will play a crucial role in supporting creator and user operations. Your responsibilities will include content moderation, handling appeals, and enforcing policies to maintain a safe community. You will work closely with various teams to ensure that the content aligns with community guidelines and fosters a positive experience for users. Your attention to detail will be essential in identifying and addressing any issues that arise within the platform.
What we offer
Wattpad provides a dynamic work environment where creativity and innovation are encouraged. You will have the opportunity to work remotely from Singapore, allowing for a flexible work-life balance. As part of a leading global entertainment company, you will be involved in shaping the future of storytelling and engaging with a passionate community of creators and fans.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Wattpad.
Similar Jobs You Might Like
Based on your interests and this role
Community Support
Wattpad is hiring a Community Support Associate to assist with user inquiries and reports. This role requires bilingual skills in Thai, Indonesian, or Traditional Chinese and a detail-oriented, tech-savvy mindset.
Customer Operations
Wattpad is hiring a Trust & Safety Associate to assist with creator and user operations, including content moderation and policy enforcement. This role requires native-level proficiency in French and German.
Data Analyst
Kickstarter is hiring a Mid-Level Analyst for their Trust & Safety team to ensure user safety and compliance with company policies. This role requires strong analytical skills and the ability to navigate ambiguity.
Trust & Safety Manager
Outschool is seeking a Trust & Safety Manager to lead and scale their Trust & Safety initiatives. You'll be responsible for ensuring a safe learning environment for students and teachers. This role requires strong leadership and communication skills.
Customer Support
ModSquad is hiring a Remote Customer Support Representative to assist customers of a leading music streaming service. You'll help users navigate the platform and troubleshoot issues in both Thai and English. This role is ideal for those with excellent communication skills and a passion for music.