About Welocalize
Transforming global content for diverse audiences
Key Highlights
- 4th largest language service provider in North America
- 9th largest globally with 2,000+ clients
- Over 250 language options available
- $34 million raised in funding
Welocalize, founded in 1997 and headquartered in Midtown South, New York, NY, is the 4th largest language service provider in North America and the 9th globally. With over 250 language options, Welocalize transforms and localizes content for 2,000+ clients, including major brands like Disney, Uber, ...
🎁 Benefits
Welocalize offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment to support work-life balance. Em...
🌟 Culture
Welocalize fosters a culture of inclusivity and global awareness, emphasizing the importance of language diversity. The company is committed to levera...
Overview
Welocalize is hiring a Lead Program Manager for Generative AI Data Operations to oversee AI training data projects. You'll manage a cross-functional team and maintain client relationships. This role requires strong program management skills.
Job Description
Who you are
You have extensive experience in program management, particularly in leading large-scale AI training data projects. Your ability to define program goals, roadmaps, and milestones is complemented by your expertise in managing cross-functional teams and client relationships. You understand the nuances of quality management and continuous improvement in high-volume operations, ensuring that program outcomes meet client expectations.
Your leadership style is collaborative, and you excel at making tactical decisions that align with strategic objectives. You have a proven track record of driving program success while adhering to agreed policies and budgets. Your communication skills enable you to effectively partner with various stakeholders, including quality managers and team members, to achieve program goals.
What you'll do
In this role, you will lead a program of AI training data projects, owning the strategy and delivery from inception to completion. You will define the program's operating model and ensure that all team members are aligned with the program's objectives. Your responsibilities will include setting operating rhythms and standards, making day-to-day decisions, and escalating high-impact issues as necessary. You will also provide direct line management for project managers and coordinators, fostering a culture of collaboration and accountability.
You will be the primary point of contact for client relationships, ensuring that their needs are met and that the program delivers high-quality outcomes. Partnering closely with the Lead Quality Manager, you will drive continuous improvement initiatives across operations, leveraging data and feedback to enhance service delivery. Your role will require you to balance strategic oversight with hands-on management, ensuring that the program remains on track and within budget.
What we offer
Welocalize offers a dynamic work environment where you can make a significant impact on global business transformation. You will have the opportunity to work with a diverse team of professionals dedicated to delivering high-quality language services. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of language services and AI-driven solutions.
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