
About Welocalize
Transforming global content for diverse audiences
Key Highlights
- 4th largest language service provider in North America
- 9th largest globally with 2,000+ clients
- Over 250 language options available
- $34 million raised in funding
Welocalize, founded in 1997 and headquartered in Midtown South, New York, NY, is the 4th largest language service provider in North America and the 9th globally. With over 250 language options, Welocalize transforms and localizes content for 2,000+ clients, including major brands like Disney, Uber, ...
🎁 Benefits
Welocalize offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment to support work-life balance. Em...
🌟 Culture
Welocalize fosters a culture of inclusivity and global awareness, emphasizing the importance of language diversity. The company is committed to levera...
Overview
Welocalize is seeking a Spanish (United States) Translation Quality Rater to review and refine customer service content. You'll improve machine-translated materials for accuracy and alignment with project guidelines. This role requires experience in language quality evaluation.
Job Description
Who you are
You are an experienced language professional with a strong background in reviewing and refining translated content. You have a keen eye for detail and a commitment to ensuring high-quality language output. Your experience includes evaluating machine-translated materials and providing constructive feedback to improve accuracy and natural language flow. You are familiar with customer service content and understand the nuances of language that resonate with users. You are comfortable working with style guides and terminology requirements, ensuring consistency across all materials. You are proactive in identifying recurring quality issues and trends, contributing to the overall improvement of machine translation outputs.
What you'll do
In this role, you will edit and review machine-translated customer service content, ensuring a high level of accuracy and consistency. You will evaluate the quality of machine translation outputs and apply severity ratings as required, following established project guidelines. Your responsibilities will include producing high-quality human translations that serve as reference data for model training and quality evaluation. You will follow provided style guides, tone rules, and terminology requirements to maintain a consistent voice across all content. Additionally, you will identify and report recurring quality issues and batch-level trends to help improve the machine translation process. This position involves intermittent work, with tasks assigned on an ad hoc basis throughout the year, depending on client needs.
What we offer
Welocalize offers a competitive hourly rate of $33.09 for this role. You will have the opportunity to work on an ongoing project that allows you to utilize your language skills and contribute to the improvement of machine translation quality. The role is flexible, accommodating your schedule while providing valuable experience in the field of translation and quality evaluation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.
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