Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical sales and customer success, with experience in supporting complex deal cycles and ensuring customer satisfaction. You excel at building relationships and have a knack for translating technical concepts into business outcomes. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You are proactive in addressing customer concerns and have a passion for helping clients succeed with technology. You thrive in a remote work environment and are comfortable collaborating with teams across different time zones.

What you'll do

As a Solutions Engineer at SalesCloser.ai, you will partner with the Sales team to provide technical discovery and solution design for potential clients. You will lead product demonstrations for complex deals, ensuring that customer requirements are translated into scalable technical solutions. Your role will also involve supporting the Customer Success team during onboarding and implementation, troubleshooting any technical issues that may arise. You will act as the technical bridge between customers and internal teams, ensuring that AI capabilities are effectively utilized to drive measurable business outcomes. Your contributions will be critical in reducing technical churn risk and improving overall customer sentiment.

What we offer

SalesCloser.ai offers a fully remote work environment, allowing you to work from anywhere in the world. We value collaboration and provide opportunities for professional growth and development. You will be part of a dynamic team that is committed to delivering exceptional service to our clients. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.