Business Operations • Mid-Level

Who you are

You have experience in project management and are adept at using ERP systems to streamline operations. You thrive in environments where you can contribute to customer satisfaction and improve supplier relationships. Your strong communication skills enable you to collaborate effectively with engineering and supply chain professionals. You are comfortable working in a fast-paced setting and enjoy tackling challenges that arise in the manufacturing process. You understand the importance of quality and timely delivery in meeting customer expectations. You are a proactive problem solver who can lead discussions to resolve issues and enhance operational efficiency.

What you'll do

As a Case Manager III, you will perform project management functions, ensuring that individual orders are delivered to meet customer delivery and quality requirements. You will work closely with internal subject matter experts to lead the problem-solving process for troubled orders, enhancing supplier relationships and quality outcomes. Your role will involve using industry-leading tech tools to manage projects effectively and contribute to stakeholder satisfaction. You will be part of a dynamic team that focuses on solving manufacturing and supply chain problems for custom manufactured parts. Your contributions will be vital in supporting Xometry's rapid customer growth and operational excellence.

What we offer

At Xometry, you will be part of a fast-growing digital technology company that is disrupting the manufacturing industry. We provide a collaborative environment where you can develop your skills and make meaningful contributions. You will have the opportunity to work with a diverse team of professionals and gain exposure to various aspects of business operations. We value innovation and encourage you to bring your ideas to the table. Join us in our mission to connect people with big ideas to the manufacturers who can bring them to life.