Technical Account Manager • Mid-Level

Who you are

You are a Mechanical Engineer with a strong customer focus and a desire to make a real impact in the manufacturing industry. You have experience in customer engagement and possess the technical expertise necessary to act as a trusted advisor for enterprise accounts. Your ability to build relationships and understand customer needs is key to your success in this role. You thrive in collaborative environments, working closely with engineering teams to optimize projects for manufacturing. You are proactive in identifying and addressing potential challenges, ensuring alignment with customer projects and initiatives. You are motivated by the opportunity to contribute to a growing company at the forefront of digital manufacturing.

Desirable

Experience in Design for Manufacturing (DFM) is a plus, as is familiarity with digital manufacturing platforms. You may also have a background in project management or operations, which will enhance your ability to drive growth and customer satisfaction.

What you'll do

As a Technical Account Manager at Xometry, you will be embedded within strategic accounts, acting as an extension of their engineering teams. Your primary responsibility will be to engage with customers, providing technical guidance and support to ensure their needs are met. You will conduct weekly onsite visits to build relationships and gain insights into their projects. Collaborating closely with customer engineers, you will focus on optimizing designs for manufacturing, leveraging your technical expertise to address challenges proactively. You will stay informed about upcoming projects and initiatives, ensuring that Xometry's offerings align with customer expectations. Your role will also involve working closely with the sales team to drive growth and enhance customer satisfaction, making your contributions vital to the company's success.

What we offer

At Xometry, you will join a dynamic team dedicated to transforming the manufacturing landscape. We offer competitive compensation and opportunities for professional growth within a supportive environment. You will have the chance to work with innovative technologies and contribute to projects that make a real impact in the industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.