About Zefr
Contextual targeting for smarter video advertising
Key Highlights
- Headquartered in Venice, California
- Over $100 million raised in funding
- Specializes in contextual targeting for YouTube
- Serves major brands in entertainment and consumer goods
Zefr is a video advertising technology company headquartered in Venice, California, specializing in contextual targeting solutions for brands on platforms like YouTube. With a focus on enhancing brand safety and audience engagement, Zefr serves a diverse clientele, including major brands in the ente...
🎁 Benefits
Zefr offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports a healthy work-life balance....
🌟 Culture
Zefr fosters a culture of innovation and collaboration, encouraging employees to explore new ideas in the rapidly evolving video advertising landscape...
Customer Success Manager • Mid-Level
Zefr • New York City - On-Site
Overview
Zefr is hiring a Customer Success Manager to oversee relationships with clients across their measurement and targeting products. You'll guide sophisticated advertisers in utilizing Zefr technology effectively. This role is particularly suited for someone with experience in pharmaceutical marketing.
Job Description
Who you are
You have a strong background in customer success, ideally with experience in managing relationships with high-profile clients. Your understanding of the nuances and regulations in pharmaceutical marketing sets you apart, allowing you to navigate complex digital campaigns effectively. You excel in communication and are adept at building long-term relationships with clients, ensuring they derive maximum value from the products you support.
You are proactive in your approach, always looking to assist clients with the implementation and integration of technology solutions. Your ability to troubleshoot and provide strategic guidance helps clients meet their key performance indicators and maximize their advertising investments. You thrive in a collaborative environment, working closely with internal teams to advocate for customer needs and ensure their success.
What you'll do
As a Customer Success Manager at Zefr, you will be the day-to-day contact for partners, fielding incoming requests and proactively engaging them to build strong relationships. You will assist clients with the implementation of Zefr products, providing training and troubleshooting support as needed. Your role will involve guiding clients in effectively utilizing Zefr technology, demonstrating its considerable value in managing content adjacency on platforms like YouTube and Meta.
You will provide strategic guidance to help clients achieve their primary KPIs, ensuring they maximize their advertising investments. Your responsibilities will include supporting customers through technical and strategic challenges, advocating for their needs with internal teams, and ensuring a seamless experience with Zefr's solutions. You will work with some of the biggest advertisers in the industry, making a significant impact on their marketing efforts.
What we offer
At Zefr, we are committed to building a diverse team that represents a variety of backgrounds, skills, and perspectives. We encourage you to apply even if your experience doesn't match every requirement. Join us in a role that not only allows you to grow professionally but also contributes to the responsible marketing landscape in social environments. We offer a collaborative work culture where your contributions will be valued and recognized.
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