About Zenoti
Empowering salons and spas with cloud technology
Key Highlights
- Over 10,000 customers in 50 countries
- Headquartered in Bellevue, Washington
- Raised over $100 million in funding
- Specializes in salon, spa, and med spa software
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
🎁 Benefits
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
🌟 Culture
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Vice President Of Customer Growth • Lead
Overview
Zenoti is hiring a Vice President of Customer Growth to lead initiatives that enhance customer acquisition and retention in the beauty and wellness industry. This role requires strategic leadership and a deep understanding of customer growth strategies.
Job Description
Who you are
You have a proven track record in customer growth and retention strategies, ideally within the SaaS or technology sectors. Your experience includes leading teams and driving initiatives that significantly enhance customer engagement and satisfaction. You possess strong analytical skills, enabling you to interpret data and make informed decisions that align with business objectives. You are an excellent communicator, capable of articulating strategies and collaborating effectively with cross-functional teams.
You thrive in a fast-paced environment and are comfortable with ambiguity, adapting quickly to changing market conditions. Your leadership style fosters a culture of innovation and accountability, empowering your team to achieve their best work. You understand the beauty and wellness industry and are passionate about leveraging technology to improve customer experiences.
What you'll do
As the Vice President of Customer Growth at Zenoti, you will be responsible for developing and executing strategies that drive customer acquisition and retention. You will lead a team focused on enhancing the customer journey, ensuring that clients receive maximum value from our platform. Collaborating closely with marketing, sales, and product teams, you will identify opportunities for growth and implement initiatives that align with our business goals.
You will analyze customer data to uncover insights that inform your strategies, using metrics to measure success and adjust tactics as necessary. Your role will involve mentoring and developing your team, fostering a collaborative environment that encourages creativity and innovation. You will also represent Zenoti at industry events, showcasing our commitment to empowering beauty and wellness businesses through technology.
What we offer
Zenoti offers a dynamic work environment where you can make a significant impact on the beauty and wellness industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform how businesses operate and thrive in a digital world.
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