Acronis

About Acronis

Cyber protection solutions for a digital world

🏢 Tech👥 1K-5K📅 Founded 2003📍 Schaffhausen, Schaffhausen, Switzerland

Key Highlights

  • Headquartered in Schaffhausen, Switzerland
  • Over 5,000 enterprise customers including BMW & University of Miami
  • $250 million+ raised in funding from investors like Goldman Sachs
  • 1,500+ employees globally with a focus on cybersecurity

Acronis, headquartered in Schaffhausen, Switzerland, provides comprehensive cyber protection solutions that safeguard data, applications, and systems for businesses worldwide. With over 5,000 enterprise customers, including organizations like BMW and the University of Miami, Acronis has raised over ...

🎁 Benefits

Employees enjoy competitive salaries, stock options, flexible remote work policies, generous PTO, and comprehensive health benefits....

🌟 Culture

Acronis fosters a culture of innovation and excellence, prioritizing cybersecurity and data protection while encouraging a remote-friendly work enviro...

Acronis

Customer Success Mid-Level

AcronisBogotá

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Overview

Acronis is hiring a Cloud SP Representative to drive engagement and satisfaction among partners. You'll provide technical guidance and create upsell opportunities while maintaining high-quality interactions. This role requires strong communication skills and technical knowledge.

Job Description

Who you are

You have a blend of sales acumen and technical knowledge, enabling you to effectively support and grow Acronis's partner network. Your excellent communication skills allow you to manage incoming chats and provide technical guidance to partners. You thrive in a collaborative environment and enjoy working with dynamic, global teams. You are detail-oriented and responsive, embodying the values of Acronis. You are ready to contribute to creating a #CyberFit future with your proactive approach to partner engagement.

Desirable

Experience in a sales or customer success role within the tech industry is a plus. Familiarity with tools like Avaya, Zoom, and Gainsight will help you excel in this position. A passion for technology and a desire to help partners succeed will set you apart.

What you'll do

In this role, you will connect with Acronis breadth partners and PayG partners using approved tools. You will put maximum efforts to avoid churn and retain partners, ensuring their satisfaction throughout their lifecycle. You will cooperate with related departments at Acronis to provide seamless support and drive engagement. Your responsibilities will include managing incoming chats, creating upsell opportunities, and maintaining high-quality partner interactions. You will play a pivotal role in driving the success of Acronis's innovative and growing business.

What we offer

Acronis offers a collaborative work environment where every team member has an instrumental role in the company's success. You will have the opportunity to work with cutting-edge technology in the field of cyber protection. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in our mission to empower people with technology that protects the data they depend on.

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