Systems Administrator • Mid-Level

Who you are

You have a strong background in systems administration, particularly with Gainsight, and are adept at configuring and deploying platforms to meet business needs. Your experience includes collaborating with cross-functional teams to gather requirements and translate them into effective technical solutions. You possess excellent problem-solving skills and are comfortable training users on best practices to ensure successful system utilization.

You are detail-oriented and have a knack for creating scalable processes that align with business goals. Your ability to engage with various stakeholders allows you to effectively communicate technical concepts to non-technical team members. You thrive in a collaborative environment and are committed to driving value for partners throughout their lifecycle.

What you'll do

As a Gainsight System Administrator at Acronis, you will be responsible for configuring, deploying, and administering the Gainsight platform, ensuring that it meets the operational needs of the business. You will work closely with cross-functional teams to gather and analyze business requirements, translating them into actionable technical designs. Your role will involve creating reports, dashboards, and end-to-end workflows that enhance partner success strategies.

You will also be tasked with integrating Gainsight with other systems, such as Salesforce, to streamline processes and improve data flow. Training team members and business partners on the workflows you set up will be a key part of your responsibilities, ensuring that users are equipped with the knowledge to utilize the system effectively. You will engage in daily problem-solving to address any issues that arise, maintaining a productive environment for the team.

What we offer

At Acronis, you will be part of a mission-driven team focused on revolutionizing cyber protection. We offer a collaborative work environment where your contributions directly impact our success. You will have opportunities for professional growth and development as you work with cutting-edge technologies in the field of data protection. Join us in creating a #CyberFit future and protecting the data that businesses and lives depend on.