Systems Administrator • Mid-Level

Who you are

You have experience as a Systems Administrator, particularly with Gainsight, and understand the importance of configuring systems to drive partner success. You are skilled in collaborating with cross-functional teams to gather business requirements and translate them into technical designs. Your ability to train users and ensure successful deployments is a key part of your expertise.

You are familiar with best practices in systems administration and have a strong understanding of how to create scalable processes on platforms like Gainsight. You thrive in environments where you can engage in problem-solving and help teams utilize systems productively. Your communication skills allow you to effectively convey technical concepts to non-technical stakeholders.

What you'll do

As a Gainsight System Administrator at Acronis, you will configure, deploy, and administer the Gainsight platform, ensuring that it meets the needs of the business. You will collaborate with various teams to gather and analyze business requirements, which will inform your system configurations, reports, dashboards, and workflows. Your role will involve integrating Gainsight with other systems, such as Salesforce, to enhance functionality and streamline processes.

You will be responsible for training team members and business partners on the workflows you set up, ensuring they understand best practices and can use the system effectively. Daily problem-solving will be a part of your routine as you work to ensure that the Gainsight platform is utilized to its fullest potential. Your contributions will directly impact the success of partner relationships and the overall mission of Acronis to provide comprehensive cyber protection solutions.

What we offer

Acronis offers a dynamic work environment where you can make a significant impact on the company's mission. You will have the opportunity to work with cutting-edge technology in the field of cyber protection. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in creating a #CyberFit future and protecting vital data across various environments.