Market Leader • Lead

Who you are

You have a proven track record in leading teams and driving growth in the LATAM market — your experience in sales management has equipped you with the skills to design and scale successful sales organizations. You are passionate about customer communications and understand the nuances of the LATAM market, enabling you to tailor strategies that resonate with local customers.

Your leadership style is collaborative and empowering — you thrive in environments where you can mentor and develop your team, fostering a culture of continuous learning and high performance. You are adept at cross-functional collaboration, working closely with marketing, partnerships, and outbound teams to align efforts and maximize impact.

You possess a strong analytical mindset, using data to inform decisions and drive strategic initiatives — your ability to interpret market trends and customer feedback allows you to pivot strategies effectively. You are customer-obsessed, always seeking to understand their needs and how to best serve them through innovative solutions.

Desirable

Experience in a fast-growing tech company or startup environment would be a plus — you understand the challenges and opportunities that come with rapid scaling. Familiarity with AI-powered customer communication tools is also advantageous, as it aligns with Aircall's mission to redefine customer communications.

What you'll do

As the Market Leader for LATAM, you will be responsible for defining and executing the strategic direction for Aircall in the region — your role will involve setting ambitious growth targets and developing actionable plans to achieve them. You will lead a talented team, ensuring they are equipped with the resources and support needed to excel in their roles.

You will collaborate closely with the marketing team to craft campaigns that resonate with the LATAM audience, leveraging your understanding of local market dynamics to drive user acquisition and retention. Your partnership with the outbound sales team will be crucial in identifying and pursuing new business opportunities, ensuring that Aircall's offerings meet the evolving needs of customers.

In this role, you will also engage with key stakeholders and partners to build strong relationships that enhance Aircall's presence in the LATAM market. You will monitor performance metrics and adjust strategies as necessary to ensure that the team meets its objectives and contributes to the overall success of the company.

What we offer

At Aircall, you will join a dynamic and ambitious team that values ownership and impact — we encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to work in a collaborative environment where your contributions are recognized and valued. We offer competitive compensation and benefits, along with opportunities for professional growth and development within a rapidly scaling organization.