About Airwallex
Empowering businesses with seamless cross-border payments
Key Highlights
- Valuation exceeds $5 billion with $1.2 billion raised
- Over 20,000 corporate customers using its services
- Headquartered in Fitzrovia, London, UK
- Offers corporate cards and expense management solutions
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
🎁 Benefits
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
🌟 Culture
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Overview
Airwallex is hiring a Customer Success Manager to empower global businesses with integrated financial solutions. You'll work closely with clients to ensure their success on our platform. This role requires strong expertise in customer relations and problem-solving skills.
Job Description
Who you are
You have a strong background in customer success and are passionate about helping businesses thrive. You bring a collaborative spirit and a problem-solving mindset, ensuring that clients receive the best possible support and guidance. Your ability to communicate effectively and build relationships is key to your success in this role. You are motivated by the mission of empowering businesses through innovative financial solutions and are eager to contribute to a dynamic team.
What you'll do
As a Customer Success Manager at Airwallex, you will be responsible for managing client relationships and ensuring their success with our platform. You will work closely with clients to understand their needs and provide tailored solutions that drive value. Your role will involve onboarding new clients, providing training and support, and proactively addressing any issues that arise. You will collaborate with cross-functional teams to enhance the customer experience and contribute to product improvements based on client feedback.
What we offer
At Airwallex, you will be part of a fast-growing company with a mission to revolutionize the financial landscape for businesses. We offer a collaborative work environment where your contributions are valued, and you have the opportunity to make a real impact. Join us and be part of a team that is shaping the future of global payments and financial solutions.
Interested in this role?
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