Operations Manager • Mid-Level

Who you are

You are a motivated and customer-focused individual with experience in managing teams. You understand the importance of safety, quality, and performance in an operational environment. Your leadership style is engaging, and you excel at mentoring and motivating your team during their shifts. You are physically capable of lifting up to 49 pounds and can stand or walk for extended periods, ensuring you are present and active in the workplace. You are adaptable and ready to support the operational workflow, which includes first mile, middle mile, and last mile processes.

Desirable

Experience in a fast-paced fulfillment or logistics environment is a plus. Familiarity with safety protocols and quality assurance processes will help you thrive in this role. You are comfortable collaborating with various support teams, including Safety, Engineering, and Human Resources, to achieve business objectives.

What you'll do

As an Area Manager II at Amazon, you will lead a team of hourly workforce members, ensuring they are engaged and performing at their best. You will manage key operational metrics, including safety, quality, productivity, and customer delivery promises. Your role will involve collaborating with support teams to develop plans that meet business objectives and enhance operational efficiency. You will be responsible for maintaining high standards of safety and quality, ensuring that customer expectations are met consistently. You will also play a crucial role in the professional growth of your team, providing mentorship and support as they navigate their shifts. Your leadership will directly impact the success of the operations network, as you work to deliver millions of packages to customers every day.

What we offer

Amazon offers a total compensation package that includes competitive salary, equity, and a full range of medical and financial benefits. You will have opportunities for professional growth as Amazon continues to launch new operations sites each year. The company values its employees and is committed to providing a supportive work environment where you can thrive and develop your career.