About Axon
Empowering law enforcement with advanced technology
Key Highlights
- Over 18,000 law enforcement customers worldwide
- Headquartered in Scottsdale, Arizona
- Offers body cameras and evidence management solutions
- 1,500+ employees dedicated to public safety technology
Axon Enterprise, Inc., headquartered in Scottsdale, Arizona, is a leading provider of technology solutions for law enforcement agencies. Known for its flagship product, the Taser, Axon also offers a suite of software and hardware products including body cameras and evidence management systems. With ...
๐ Benefits
Axon provides competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehe...
๐ Culture
Axon fosters a culture focused on public safety and accountability, emphasizing transparency and ethical practices. The company values innovation and ...
Overview
Axon is hiring a Technical Account Manager to foster long-term strategic partnerships with key customers. You'll provide technical expertise and project management to ensure stakeholders achieve operational goals. This role requires strong collaboration and customer advocacy skills.
Job Description
Who you are
You have a strong background in technical account management, with experience in fostering long-term relationships with key customers. Your ability to provide technical expertise and project management skills enables you to advocate for customer needs effectively. You thrive in collaborative environments, working closely with cross-functional teams to influence product roadmaps and address customer challenges. You are committed to delivering exemplary technical support and customer service, ensuring that solutions align with customer requirements. Your passion for technology and dedication to customer success drive you to optimize workflows and enhance user experiences. You understand the importance of connecting with diverse perspectives and are eager to contribute to a mission that matters.
What you'll do
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, responsible for building and maintaining strategic partnerships. You will leverage your technical expertise to provide insights into customer needs and challenges, influencing internal product roadmaps and projects. Your role will involve wearing multiple hats, from consultant to product expert to project manager, helping customers optimize their daily workflows. You will collaborate with cross-functional teams to ensure that Axonโs solutions meet key customer requirements while providing exceptional technical support. Your commitment to customer advocacy will play a crucial role in driving operational success and aligning Axonโs products with customer goals. You will also contribute to the companyโs mission of protecting life through innovative technology, making a meaningful impact in the communities you serve.
What we offer
At Axon, you will join a fast-paced and meaningful work environment where you can take ownership and drive real change. We value diverse perspectives and encourage collaboration among our employees. You will have the opportunity to grow professionally while working for a mission-driven company that prioritizes safety and justice. We offer a supportive culture that empowers you to do your best work and make a difference in the lives of others. As you transition to a hybrid work model, you will enjoy the flexibility of remote work while also engaging with your team onsite several days a week. We believe in investing in our employees and providing the resources needed for success.
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