About Axon
Empowering law enforcement with advanced technology
Key Highlights
- Over 18,000 law enforcement customers worldwide
- Headquartered in Scottsdale, Arizona
- Offers body cameras and evidence management solutions
- 1,500+ employees dedicated to public safety technology
Axon Enterprise, Inc., headquartered in Scottsdale, Arizona, is a leading provider of technology solutions for law enforcement agencies. Known for its flagship product, the Taser, Axon also offers a suite of software and hardware products including body cameras and evidence management systems. With ...
๐ Benefits
Axon provides competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehe...
๐ Culture
Axon fosters a culture focused on public safety and accountability, emphasizing transparency and ethical practices. The company values innovation and ...
Overview
Axon is hiring a Technical Account Manager to foster long-term strategic partnerships with key customers. You'll provide technical expertise and project management to ensure stakeholders achieve operational goals. This role requires strong customer advocacy and collaboration skills.
Job Description
Who you are
You have a strong background in technical account management, with experience in fostering long-term relationships with key customers. Your ability to provide technical expertise and project management skills allows you to effectively advocate for customer needs and ensure their operational goals are met. You thrive in collaborative environments, working closely with cross-functional teams to influence product roadmaps and address customer challenges. Your commitment to customer service and technical support is evident in your approach to optimizing workflows and delivering value to clients.
What you'll do
As a Technical Account Manager at Axon, you will serve as the primary point of contact for key customers, ensuring they receive the technical support and advocacy they need to succeed with Axonโs products. You will collaborate with various teams to gather insights into customer needs, helping to shape internal product roadmaps and projects. Your role will involve wearing multiple hats, from consultant to product expert, as you assist customers in optimizing their daily workflows. You will play a crucial role in aligning Axonโs solutions with customer requirements, contributing to the companyโs mission of protecting life through innovative technology.
What we offer
At Axon, you will be part of a mission-driven team that values collaboration and diverse perspectives. We offer a supportive work environment where you can grow and make a meaningful impact. As you transition to a hybrid work model, you will have the flexibility to work onsite 3-4 days a week while also enjoying the benefits of remote work. Join us in our commitment to making a difference in safety and justice issues through technology.
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