About Axon
Empowering law enforcement with advanced technology
Key Highlights
- Over 18,000 law enforcement customers worldwide
- Headquartered in Scottsdale, Arizona
- Offers body cameras and evidence management solutions
- 1,500+ employees dedicated to public safety technology
Axon Enterprise, Inc., headquartered in Scottsdale, Arizona, is a leading provider of technology solutions for law enforcement agencies. Known for its flagship product, the Taser, Axon also offers a suite of software and hardware products including body cameras and evidence management systems. With ...
🎁 Benefits
Axon provides competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehe...
🌟 Culture
Axon fosters a culture focused on public safety and accountability, emphasizing transparency and ethical practices. The company values innovation and ...
Technical Account Manager • Mid-Level
Axon • Belleville - On-Site
Overview
Axon is hiring a Technical Account Manager to foster long-term strategic partnerships with key customers. You'll provide technical expertise and project management to ensure stakeholders achieve operational goals using Axon’s products. This role requires strong customer advocacy and collaboration with cross-functional teams.
Job Description
Who you are
You have a strong background in technical account management, with experience in fostering long-term relationships with key customers. Your ability to provide technical expertise and project management skills enables you to advocate effectively for customer needs and challenges. You thrive in collaborative environments, working closely with cross-functional teams to influence product roadmaps and ensure customer satisfaction.
Your communication skills are exceptional, allowing you to articulate complex technical concepts to diverse audiences. You are adept at understanding customer workflows and optimizing their use of technology to achieve operational goals. You are committed to delivering exemplary technical support and customer service, ensuring that clients feel valued and understood.
What you'll do
As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, responsible for building and maintaining strategic partnerships. You will collaborate with various teams to provide insights into customer needs, helping to shape internal product roadmaps and projects. Your role will involve wearing multiple hats, from consultant to product expert, ensuring that Axon’s solutions align with customer requirements.
You will take ownership of customer projects, managing timelines and deliverables to ensure successful implementation of Axon’s products. Your expertise will be crucial in helping customers optimize their daily workflows, providing them with the technical support they need to succeed. You will also play a vital role in advocating for customer feedback within the organization, contributing to the continuous improvement of Axon’s offerings.
What we offer
At Axon, you will be part of a mission-driven company focused on protecting life and enhancing transparency through innovative technology. We offer a collaborative work environment where your contributions are valued and recognized. You will have opportunities for professional growth and development, working alongside passionate individuals who are dedicated to making a positive impact in society. Join us in our mission to create a safer world through technology.
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