About Backblaze
Affordable cloud storage and backup for everyone
Key Highlights
- Serves over 500,000 customers globally
- $20 million raised in funding
- Headquartered in San Mateo, California
- Offers unlimited PTO and remote work options
Backblaze, Inc., founded in 2007, is a cloud storage and data backup company headquartered in San Mateo, California. Known for its affordable and reliable backup solutions, Backblaze serves over 500,000 customers, including businesses and individuals. The company has raised $20 million in funding an...
🎁 Benefits
Backblaze offers competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy, allowing employees to maintain a healthy work...
🌟 Culture
Backblaze fosters a culture of transparency and simplicity, prioritizing customer feedback and engineering excellence. The company values open communi...
Overview
Backblaze is hiring a Customer Growth Intelligence Consultant to design and operationalize data-driven programs for customer expansion. This role involves hands-on work across data sources and systems to create insights that drive growth across various teams. Experience in customer success or data analysis is preferred.
Job Description
Who you are
You have a strong background in customer success or data analysis, with experience in designing and implementing growth strategies that leverage data insights. You are comfortable working with various data sources and systems, and you thrive in a collaborative environment where you can engage with cross-functional teams to drive customer expansion. You possess excellent analytical skills and can translate complex data into actionable insights that inform business decisions. You are adaptable and enjoy building processes that enhance customer engagement and satisfaction.
What you'll do
In this role, you will engage in a focused 10–12 week project to design and operationalize the data and programs needed to identify customers ready for expansion. You will work hands-on across data sources, systems, and workflows to create durable insights, automation, and reporting that powers post-sales growth across Customer Success, Support, Sales, and Marketing. Your success will be measured by your ability to create scalable solutions that enhance customer engagement and drive revenue growth. You will collaborate closely with various teams to ensure that the insights you generate are actionable and aligned with the company's growth objectives.
What we offer
Backblaze offers a dynamic work environment where you can contribute to meaningful projects that impact customer success. You will have the opportunity to work remotely from various locations in LATAM and the Philippines, allowing for flexibility in your work-life balance. We are committed to fostering a diverse and inclusive workplace where all employees can thrive and contribute to our mission of providing accessible cloud storage solutions.
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