Partnerships Manager • Senior

Who you are

You have a proven track record in leading partnerships and driving customer growth — your experience spans multiple industries, and you understand how to create impactful collaborations that enhance customer experiences. You possess strong strategic thinking skills and can identify opportunities that align with business goals. Your leadership style fosters collaboration and innovation, enabling teams to thrive in a flexible work environment.

You are adept at navigating complex partnership landscapes — you have successfully managed relationships with high-profile companies and understand the nuances of different industries, including media, travel, and financial services. Your ability to communicate effectively with stakeholders at all levels is one of your key strengths.

You are data-driven and results-oriented — you leverage analytics to inform your strategies and measure the success of partnerships. You understand the importance of customer acquisition and retention, and you are passionate about creating category-defining experiences that resonate with users.

You thrive in a dynamic environment where flexibility is key — you appreciate the importance of work-life balance and are comfortable working remotely while staying connected with your team through regular in-person events. You are committed to fostering a culture of inclusivity and collaboration.

Desirable

Experience in the grocery or e-commerce industry would be a plus, as would familiarity with digital marketing strategies and customer engagement techniques. You are always looking for ways to enhance your skills and stay ahead of industry trends.

What you'll do

In this role, you will lead the development and execution of partnership strategies that drive customer growth for Instacart. You will identify and engage with potential partners, negotiating agreements that align with our business objectives. Your focus will be on expanding our reach and enhancing customer acquisition efforts through innovative partnerships.

You will collaborate closely with cross-functional teams, including marketing, product, and operations, to ensure that partnerships are effectively integrated into our overall strategy. Your insights will help shape the customer experience, ensuring that it meets the diverse needs of our community.

You will analyze partnership performance metrics, using data to refine strategies and improve outcomes. Your ability to adapt and pivot based on insights will be crucial in achieving our growth targets.

You will represent Instacart at industry events and conferences, building our brand presence and establishing valuable connections within the grocery and e-commerce sectors. Your role will be instrumental in positioning Instacart as a leader in customer growth partnerships.

What we offer

Instacart offers a flexible work environment where you can choose how and where you work best. We believe in the importance of community and connection, providing opportunities for regular in-person events to foster team spirit. Our benefits package includes competitive compensation, equity grants, and a range of health and wellness programs designed to support your well-being.

We encourage you to apply even if your experience doesn't match every requirement — we value diverse perspectives and are committed to building a team that reflects the communities we serve. Join us at Instacart and help us transform the grocery industry while making a meaningful impact on people's lives.