
About BigCommerce
Empowering merchants with flexible eCommerce solutions
Key Highlights
- Public company with a valuation of nearly $7 billion
- Over 1000 employees based in Austin, TX
- Trusted by major brands like Ted Baker and Skullcandy
- $219.2 million raised in Series E funding
BigCommerce is a leading Open SaaS eCommerce platform that empowers merchants to grow their online businesses, serving startups to large enterprises. Trusted by brands like Ted Baker, Skullcandy, and Burrow, BigCommerce went public in 2020 with a valuation of nearly $7 billion. Headquartered in Aust...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and a flexible remote work environment....
🌟 Culture
BigCommerce fosters a culture of innovation and flexibility, allowing employees to leverage the platform's extensive features while embracing a custom...

Sales Engineer • Senior
BigCommerce • Austin - On-Site
Overview
BigCommerce is hiring a Senior Sales Engineer to facilitate sales growth by assisting with product demonstrations and providing industry expertise. This role is based in Austin, Texas.
Job Description
Who you are
You have a strong background in sales engineering, ideally with experience in the e-commerce sector. You understand the nuances of selling SaaS solutions and can effectively communicate technical concepts to both technical and non-technical audiences. Your ability to build relationships with clients and understand their needs is paramount, as you will be working closely with Account Directors to drive sales. You are a proactive problem solver who enjoys collaborating with teams to deliver the best solutions for customers.
You are comfortable with product demonstrations and can showcase the value of BigCommerce's offerings in both virtual and live settings. Your experience in educating sales teams on product best practices will be invaluable as you help them navigate complex sales processes. You are adaptable and can thrive in a fast-paced environment, ensuring that you meet the needs of both the sales team and the clients.
What you'll do
As a Senior Sales Engineer at BigCommerce, you will play a crucial role in the sales process by providing technical support and product expertise to the sales team. You will assist Account Directors in conducting product demonstrations, ensuring that potential clients understand the capabilities and advantages of our e-commerce platform. Your role will involve recommending tailored solutions that meet the specific needs of each prospect, helping to drive sales growth.
You will act as a product evangelist, educating the sales team on implementation, training, and services best practices. Your insights will help shape the sales strategy and improve the overall customer experience. You will also be responsible for staying updated on industry trends and competitor offerings, ensuring that you can effectively position BigCommerce as the leading e-commerce solution.
What we offer
BigCommerce offers a dynamic work environment where you can grow your career while contributing to a mission-driven company. We provide competitive compensation and benefits, along with opportunities for professional development. You will be part of a collaborative team that values innovation and creativity, allowing you to make a significant impact in the e-commerce industry. Join us in redefining how businesses sell online and help our customers succeed at every stage of their growth.
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